Compassionate and detail-oriented MedTech/CNA with extensive experience at Victoria Landing and Harborview Health Systems . Proven ability to build patient rapport while ensuring compliance with HIPAA standards. Skilled in accurate medical record documentation and medication administration, enhancing patient care and safety. Committed to fostering teamwork and delivering comprehensive care in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
MedTech/CNA Resident Care
Victoria Landing, Melbourne
11.2024 - Current
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Administered medications and performed basic and advanced patient assessments.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
Followed appropriate disinfecting procedures to sterilize medical equipment.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
CNA
Health First Private Duty
04.2024 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Receptionist/CNA
Harborview Health Systems
11.2022 - 01.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and welcoming to give visitors positive first impression.
Resolved customer problems and complaints.
Handled Residents cash transactions and maintained payments records accurately.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Enhanced front desk operations by efficiently managing incoming calls, and directed them to the correct offices to ensuring prompt customer service.
Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
Assisting with activities of daily living (ADLs) like bathing,dressing , grooming, and toileting.
Providing physical support for the patients with mobility, transfers, and repositioning.
Delivering meals and assisting with feeding considering dietary restrictions.