Sarah Koss
Champlin,MN
Summary
Ambitious Hair Stylist offering 21 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Portfolio
Slideshow portfolio showing my work - https://docs.google.com/presentation/d/16-0953FWT900YL7HY1bnf3H14ba3i_8yPWUOT2v7ZO4/edit?usp=sharing
Overview
21
21
years of professional experience
Work History
Hair Stylist
Taj Salon & Spa
Brooklyn Park, MN
08.2021 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Worked with men, women and children to complete haircuts and color on daily basis.
Owner/Hair Stylist
Style Evolution
Monticello, IL
03.2012 - 06.2021
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
Education
Liberal Arts And General Studies
Parkland College
Champaign, ILCosmetology
Midwest College of Cosmetology
Bloomington, IL01.2000
Skills
- Teamwork and Collaboration
- Hair Conditioning and Styling
- Creative Thinking
- Positive Rapport-Building
- Customer Loyalty
- Customer Needs Assessment
- Attention to Detail
- Excellent Communication
- Women's Haircuts
- Special Occasion Styling
- Customer Service
- Product Recommendations
- Cleaning and Sanitizing
- Highlights and Lowlights
Timeline
Hair Stylist
Taj Salon & Spa
08.2021 - Current
Owner/Hair Stylist
Style Evolution
03.2012 - 06.2021
Liberal Arts And General Studies
Parkland College
Cosmetology
Midwest College of Cosmetology
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