Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Kowalenko

Claremore,OK

Summary

Results-driven healthcare professional with over 5 years of experience leading clinical and surgical operations in pain management. Proven ability to streamline processes, implement efficient workflows, and enhance patient care delivery in fast-paced environments. Strong communicator skilled in cross-functional collaboration, team leadership, and staff coordination. Adept at translating clinical needs into actionable solutions, fostering clear communication between medical staff, patients, and administrative teams to ensure seamless operations and high-quality outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Megen Rhine Consulting
04.2025 - Current
  • Coordinate and schedule Spravato treatments for patients.
  • Monitor patients before, during, and after treatment, ensuring safety and comfort.
  • Document patient information and treatment details accurately.
  • Support providers with administrative and clinical tasks as needed.
  • Communicate with patients about treatment plans, expectations, and follow-up care.
  • Ensure all procedures follow REMS (Risk Evaluation and Mitigation Strategy) program requirements.
  • Maintain a clean and safe treatment environment.
  • Obtain prior authorization for treatments.
  • Complete all medication refill requests.

Clinic Manager

The Spine and Pain Center
10.2022 - 03.2025
  • Managed daily operations of the clinic, including scheduling appointments and assigning staff
  • Developed policies and procedures for the clinic to ensure quality service delivery
  • Collaborated with physicians and other staff members to improve clinical processes and patient outcomes
  • Provided oversight of financial management of the clinic, including budgeting and forecasting
  • Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary
  • Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions
  • Conducted periodic reviews of existing policies and procedures related to patient care practices within the facility
  • Oversaw ordering, purchasing and maintenance of clinical equipment
  • Developed relationships with healthcare providers to sustain strong referral pipeline
  • Tracked, organized and counted clinic stock and supplies
  • Managed clinical budgets, billing systems and insurance negotiations
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration
  • Recruited, hired and trained new medical and facility staff
  • Directed, supervised and evaluated medical, clerical or maintenance personnel
  • Calculated and processed payroll for employees on a bi-weekly basis
  • Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data
  • Provided technical support to staff members regarding the use of the payroll system
  • Managed the processing of new hires and terminations in the payroll system
  • Developed job postings for open positions and managed applicant tracking system
  • Managed benefits programs such as health insurance plans, retirement accounts
  • Handled employee conflicts efficiently while following all company procedures
  • Oversaw new employee onboarding procedures from initial training to skill development

Administrator

Cherry Street Surgery Center
10.2022 - 03.2025
  • Maintained accurate personnel files for all employees in accordance with applicable laws
  • Scheduled maintenance appointments to keep equipment functioning properly
  • Resolved conflicts between staff members in an effective manner while maintaining professionalism at all times
  • Processed invoices received from vendors accurately in order to pay bills on time
  • Ensured compliance with all relevant laws, regulations, and standards
  • Developed and maintained surgery center policies and procedures
  • Provided administrative support to physicians and other medical staff
  • Implemented policy changes and communicated information and procedures through organizational staff meetings
  • Maintained communication and transparency with governing boards, department heads and medical staff
  • Directed, supervised and evaluated medical, clerical or maintenance personnel
  • Scheduled and communicated staff meetings, using verbal and written communication to inform employees of requirement for attendance, time and subject matter
  • Coordinated initial privileging and re-privileging processes for individual practitioners
  • Organized and maintained all applications, verifications, and other documents related to provider credentials
  • Facilitated the appointment process by providing information on privileges requested
  • Tracked licensure expiration dates and coordinated renewal activities with providers
  • Assist in surgery per physician request
  • Washed and sterilized equipment after procedures, using germicides, and sterilizing equipment.
  • Maintained proper supply levels and organized tools for easy access before each surgery.
  • Monitored and adjusted surgical equipment settings as per surgeon's directions.
  • Set up and maintained sterile field and proper aseptic techniques throughout procedures.
  • Assisted in variety of surgical procedures, ensuring all equipment was sterilized and ready for use.

Fluoroscopy Tech Medical Assistant

The Spine and Pain Center
12.2020 - 10.2022
  • Conducted patient intake, including recording vital signs and medical history.
  • Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
  • Provided patient education on medication, pre op instructions, and post op instructions.
  • Collected and processed insurance and billing information.
  • Maintained accurate records and charted consistently in EHR system.
  • Assisted physicians in fluoroscopy guided procedures.
  • Maintained inventory for exam and procedure rooms.
  • Preformed IV starts and blood draws.
  • Respond to voicemails daily and document calls thoroughly in EHR.
  • Preform prior authorizations for medications.
  • Performed intramuscular (IM) injections, ensuring proper technique and patient care.
  • Completer FMLA paperwork per physician request.
  • Communicate efficiently with outside physicians and facilities.
  • Fulfill medication, imaging and PT orders.
  • Manage outgoing referrals.
  • Preformed scribing tasks.

EMT-B

Mercy Regional EMS
01.2020 - 01.2022
  • Assisted in the transport of patients to medical facilities, ensuring a safe and comfortable environment
  • Provided basic life support such as CPR, wound dressing, splinting, and back boarding
  • Monitored vital signs including pulse rate, respiration rate, temperature, and blood pressure
  • Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings
  • Responded to emergency calls from dispatch with rapid response times
  • Maintained current knowledge of state EMS regulations and protocols
  • Communicated effectively with patients and their families during difficult situations
  • Utilized radios to maintain contact with base station personnel while en route to an incident site
  • Participated in continuing education classes for skills maintenance and professional development
  • Conducted daily vehicle inspections prior to shift start to ensure operational readiness
  • Inspected ambulances at the end of each shift for cleanliness, safety standards compliance, equipment functionality, and restocking needs
  • Assessed trauma scenes for potential hazards prior to entering them
  • Provided pre-hospital care services such as administering oxygen therapy or cardiopulmonary resuscitation
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport
  • Operated emergency vehicles with caution to keep patients, public and first responders safe
  • Administered first aid treatment or life support in prehospital settings

Hyperbaric Technician

St. John's
08.2019 - 01.2020
  • Performed daily maintenance and calibration of hyperbaric chamber equipment
  • Conducted pre-dive physicals on patients to ensure safety before entering the chamber
  • Assisted physicians with hyperbaric treatments, including oxygen delivery, compression rates, and decompression procedures
  • Monitored patient vital signs while in the chamber and adjusted treatments accordingly
  • Maintained records of patient visits and treatment plans in accordance with regulatory standards
  • Ensured compliance with all regulations related to operating a hyperbaric chamber facility
  • Trained new staff members on the proper use of hyperbaric chambers and associated equipment
  • Developed policies and procedures for safe operation of the facility's hyperbaric chambers
  • Advised medical staff on best practices when working in a high pressure environment
  • Documented information in patient charts and communicated status updates to interdisciplinary care team
  • Participated in continuing education programs related to hyperbaric medicine technologies

Paraoptometric Technician

Harrel Eyecare Center
10.2015 - 08.2019
  • Assisted optometrist in providing patient care and collecting data during examinations
  • Conducted preliminary testing on patients such as measuring visual acuity, refraction, intraocular pressure, and color vision tests
  • Instructed patients on proper use of contact lenses and lens cleaning techniques
  • Cleaned and sterilized instruments used for eye examinations
  • Performed basic repairs on eyeglasses such as tightening screws or replacing nose pads
  • Recorded patient medical history information into electronic health records system
  • Maintained patient files with updated prescription information
  • Ordered supplies needed for daily operations of the practice
  • Created digital images of the eye using retinal cameras or slit lamps
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection
  • Supported optometrist with vision screenings and exams by prepping rooms with medical instruments
  • Recorded detailed and accurate medical information, including patient histories, diagnoses, treatments and procedures
  • Conducted tonometry or tonography tests to measure intraocular pressure
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function

Assistant Property Manager

Case & Associates
10.2014 - 07.2018
  • Assisted property manager in leasing and marketing activities
  • Created tenant files, maintained records of rental payments, and tracked lease agreements
  • Prepared monthly financial reports for review by the property manager
  • Conducted regular inspections of properties to identify any needed repairs or improvements
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings
  • Initiated eviction proceedings when necessary according to state law guidelines
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms
  • Processed applications received from prospective tenants verifying credit history, employment status
  • Collected first month's rent along with security deposit prior to move-in date
  • Conducted tours of vacancies with prospective tenants
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action

Education

Paramedic - Paramedic

Tulsa Technology Center
Tulsa, OK
01.2021

Some College - Pre-Nursing

Tulsa Community College
Tulsa, OK
01.2015

High School Diploma - undefined

Broken Arrow High School
Broken Arrow, OK
05.2013

Skills

  • Administrative leadership
  • Human resources management
  • Employee recruitment and hiring
  • Direct patient care
  • Decision-making
  • Team building and leadership
  • Conflict resolution
  • Work Planning and Prioritization

Certification

  • NREMT
  • BLS
  • ACLS
  • PALS
  • PHTLS

Timeline

Medical Assistant

Megen Rhine Consulting
04.2025 - Current

Clinic Manager

The Spine and Pain Center
10.2022 - 03.2025

Administrator

Cherry Street Surgery Center
10.2022 - 03.2025

Fluoroscopy Tech Medical Assistant

The Spine and Pain Center
12.2020 - 10.2022

EMT-B

Mercy Regional EMS
01.2020 - 01.2022

Hyperbaric Technician

St. John's
08.2019 - 01.2020

Paraoptometric Technician

Harrel Eyecare Center
10.2015 - 08.2019

Assistant Property Manager

Case & Associates
10.2014 - 07.2018

High School Diploma - undefined

Broken Arrow High School

Paramedic - Paramedic

Tulsa Technology Center

Some College - Pre-Nursing

Tulsa Community College

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