Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
22
22
years of professional experience
Work History
Stay-at-home-Mom
Household Manager
04.2020 - Current
Built positive and nurturing environments to support child social and emotional growth.
Played games, worked on puzzles, and read books to young children.
Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Handled incoming mail, bills and invoices and completed appropriate actions.
Assisted children with homework assignments and special projects across different subjects.
Maintained entire family's schedule and organized events.
Trainer/Server
Outback Steakhouse
06.2017 - 04.2020
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Utilized effective communication techniques to support server learning and comprehension.
Accomplished multiple tasks within established timeframes.
Traveling Trainer/ Supervisor/Bartender
Whiskey Creek Wood Fire Grill
09.2001 - 06.2017
Developed and implemented comprehensive training program for new servers.
Assisted in new server onboarding and orientation to cultivate seamless transitions.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Mentored new hires, resulting in stronger staff development and increased productivity.
Served high customer volumes during special events, nights, and weekends.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Associate of Arts - Elementary Education
Florida SouthWestern State College
Fort Myers, FL
05.2009
Skills
Critical Thinking
Leadership
Child Behavior Modification
Reliable
Time Management
Schedule Coordination
Patience
Clear Public Speaking Skills
Timeline
Stay-at-home-Mom
Household Manager
04.2020 - Current
Trainer/Server
Outback Steakhouse
06.2017 - 04.2020
Traveling Trainer/ Supervisor/Bartender
Whiskey Creek Wood Fire Grill
09.2001 - 06.2017
Associate of Arts - Elementary Education
Florida SouthWestern State College
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