Proven to enhance patient and child care quality at Reliable Oaks Assisted Living and Needville's Little Angels Learning Center, I brought strong multitasking abilities and compassionate communication skills. Achieved a significant reduction in bedsores by 30% through diligent care and attention. Expert in safety compliance and patient documentation, I excel in fast-paced environments, ensuring both efficiency and empathetic service. Resourceful Packing and MBP associate who was able to handle diverse job requirements and meet company goals. Consistently looked for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Someone who resolved problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Punctual, humble, and honest young woman with solid background in customer service type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
7
7
years of professional experience
Work History
Daycare Caregiver
Needville's Little Angels Learning Center
Needville, TX
01.2022 - 04.2022
Assisted kids with activities of daily living, promoting independence and quality of life.
Cleaned the daycare center/room as needed and necessary thoroughly.
Assisted with dressing guidance, grooming/changing as needed, meal preparation, and if they needed specific assistance.
Performed light housekeeping duties to maintain cleanliness standards while respecting the children's space.
Coordinated closely with family members regarding updates on their children or family concerns that arose during the course of caregiving duties.
Documented detailed daily reports on each children's sheet for their file/ folder and updated accordingly.
Recognized and reported abnormalities or changes in children's behaviors and or physical conditions as needed to the head teacher.
Recorded status and duties completed in logbooks for management.
Nurses Aide
Reliable Oaks Assisted Living
Needville, TX
03.2021 - 06.2021
Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
Ensured adequate nutrition for patients by preparing meal trays according to dietary requirements and assisting with feeding if necessary.
Enhanced patient comfort by providing personalized care and addressing individual needs.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Packer/MBP/General Warehouse Associate
Target Distribution Center
Wilton, NY
11.2019 - 02.2021
Maintained a clean and organized work environment, promoting safety and productivity.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Complied with safety, health, and environmental regulations as prescribed by law.
Completed daily orders with expert picking and packing of shipments.
Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Ensured timely completion of orders through effective time management and multitasking skills.
Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Improved team collaboration through effective communication and coordination with coworkers.
Inspected items to identify discrepancies and damages and reported to supervisor.
Collaborated with team members to achieve daily goals and meet company objectives.
Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Increased accuracy of packed items by diligently following packing lists and verifying product information.
Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
Assisted in inventory management, conducting regular counts and reporting discrepancies.
Received, segregated and stored orders in safety keeping cabinets to organize and maintain complete stock and inventory.
Aided in maintaining stock levels by promptly notifying supervisors of low supplies or damaged items.
Placed items into bags, boxes or other containers.
Assembled boxes, cartons and containers to package items.
Cleaned and maintained production area and equipment.
Counted items to verify accuracy of orders.
Loaded items onto conveyor belts and pallets.
Loaded and unloaded items from production line.
Sorted and stacked finished items.
Re-packaged damaged or incorrectly packaged items.
Labeled containers, container tags or products.
Sealed containers and packages with glue, tape or other materials.
Secured items for storage or shipment.
Packaged fragile items with cushioning material.
Adjusted machine settings to accommodate different items and packaging materials.
Cashier/ Sandwhich Artist/ Team Lead
SUBWAY®Restaurants
Needville, TX And West Columbia, TX
06.2015 - 07.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Worked closely with shift manager to solve problems and handle customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Promoted store promotions and incentive programs to increase overall sales revenue.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Maintained current knowledge of store promotions and highlighted sales to customers.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Set up new sales displays each week with fresh merchandise.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Lifted up to 50 pounds at once and found a way to move heavier loads.
Education
IBM Devops And Software Engineering - Professional Certification
Coursera
Coursera
12.2025
High School Diploma -
Needville High School
Needville, TX
05.2016
Skills
Respectful and Compassionate
Time Management
Elderly Care
Problem-Solving
Dependable and Responsible
Multitasking and Organization
Basic Housekeeping
Strong Ethics
Relationship Building
Verbal and written communication skills
Flexible schedule and availability
Compassionate communication
Incident Reporting
Progress Documentation
Complex Problem-Solving
Records Management
Records Maintenance
Attentive to People
Clear Communication
Supportive Personality
Critical Thinking
Decision-Making
Team Collaboration
Documentation and Recordkeeping
Safety Compliance
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Customer service excellence
Reliability and punctuality
Customer Relations
Written and verbal communication
Organizational abilities
Order Taking
Professionalism and Courtesy
Basic Math Competence
Conflict Resolution
Product Knowledge
Packing boxes
Product Packaging
Warehouse Safety
Labeling
Quality Control
Safety Protocols
Box Building
Hand-Eye Coordination
Labeling Accuracy
Shipping and receiving
Barcode Scanners
Quality Assurance
Fast Learner
Patient Care
Daily living assistance
Personal Hygiene Assistance
Emotional Support
Housekeeping
Housekeeping tasks
Compassionate Care
Flexible Schedule
First aid and safety
Medical record-keeping
Documentation
HIPAA Compliance
Special Needs Care
COVID-19 Safety Policies
Client documentation
Behavior redirection
Nutrition knowledge
Meal Planning and Preparation
Childcare experience
Bathing Assistance
Basic Life Support
Vital signs monitoring
Feeding Assistance
Compassionate
Adaptable
Reading Comprehension
Food Safety Regulations
Tape gun usage
Teamwork and Collaboration
Attention to Detail
Flexible and Adaptable
Work Well Under Pressure
Multitasking
Basic Mathematics
Multitasking Abilities
Tagging and Labeling
Active Listening
Organizational Skills
Data Entry
Written Communication
Analytical Thinking
HAZMAT Training
OSHA Compliance
Problem-solving abilities
Reliability
Self Motivation
Goal Setting
Professionalism
Interpersonal Skills
Timeline
Daycare Caregiver
Needville's Little Angels Learning Center
01.2022 - 04.2022
Nurses Aide
Reliable Oaks Assisted Living
03.2021 - 06.2021
Packer/MBP/General Warehouse Associate
Target Distribution Center
11.2019 - 02.2021
Cashier/ Sandwhich Artist/ Team Lead
SUBWAY®Restaurants
06.2015 - 07.2016
IBM Devops And Software Engineering - Professional Certification