Summary
Work History
Education
Skills
Timeline
Generic

Sarah Ladd

Bethpage,TN

Summary

Experienced with monitoring customer service interactions to ensure quality and compliance. Utilizes analytical skills to identify areas for improvement and implement effective solutions. Knowledge of customer service principles and techniques to enhance overall performance and satisfaction.

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Work History

Waitress

Grill On The Hill
02.2025 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Cleaning Services

Abell Rental Management
01.2025 - Current


  • Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Contributed to company reputation by consistently maintaining high-quality standards in all cleaning services performed.
  • Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.

Education

Certificate - Medical Coding

AAPC
Online

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness

Timeline

Waitress

Grill On The Hill
02.2025 - Current

Cleaning Services

Abell Rental Management
01.2025 - Current

Certificate - Medical Coding

AAPC
Sarah Ladd