Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sarah Lakos

Austin,TX
Sarah Lakos

Summary

Successful Technical Management Consultant offering 7 years of experience in demanding environments focused on producing cutting-edge designs for Public Sector clients. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.

Overview

9
years of professional experience

Work History

Deloitte

Senior Technology Consulting
03.2021 - Current

Job overview

  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Contributed to project cost estimates and budgets based on assessment of client needs.
  • Conducted research on network products, services, protocols and standards for network procurement and development efforts.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
  • Guaranteed successful technical upgrade projects for clients by collaborating with specialists and developers for integrations.
  • Gathered and defined customer requirements to develop clear specifications for project plans.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Performed software testing to uncover bugs and troubleshoot bugs and design issues prior to application launch.
  • Documented software development methodologies in technical manuals to be used by clients and analysts in future projects.

Deloitte

Consultant
08.2018 - 09.2021

Job overview

  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Supported clients with business analysis, documentation and data modeling.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Authored detailed work plans to meet business priorities and deadlines.
  • Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
  • Updated stakeholders on key milestones for projects.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Deloitte

Business Technology Analyst
07.2016 - 08.2018

Job overview

  • United technological needs from business areas to create company-wide system improvement best practices.
  • Supported new project initiatives by analyzing preliminary business needs and defining factors such as budget constraints, time management and resource planning.
  • Consulted with internal personnel to develop information systems strategies, tailoring technology purchasing and installation roadmaps to meet users' unique needs.
  • Assisted development staff with drafting project plans, advising personnel on milestone planning.
  • Provided hands-on troubleshooting for issues at multiple scales, from individual systems to multi-site infrastructure.
  • Established requirements and developed tailored methodology to bolster management decision support reporting.
  • Boosted information sharing by enhancing interfaces between computer systems.

Bloomberg LP

Intern
05.2016 - 07.2016

Job overview

  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Collaborated in professional team to solve workflow issues.
  • Developed business, financial and analytical skills needed for career.
  • Achieved management recognition by designing and implementing special project during internship.

GE Aviation

IT Leadership Program (ITLP) Intern
05.2015 - 08.2015

Job overview

  • Created a responsive web application to communicate with related applications through a web service
  • Automated & documented the identification of application contention by implementing Splunk
  • Tested various file transferring tools to replace archaic technologies
  • Led communication, task delegation, and marketing for 5 events with 20-100 in attendance

Principal Financial Group

CSS Corporate Marketing Intern
05.2014 - 05.2015

Job overview

  • Extended proprietary CSS framework for centralization of all company front-end design
  • Reviewed peers’ code prior to merging to the master repository
  • Fixed style bugs immediately as QA discovered them
  • Took part in the CSS Corporate Marketing Planning Committee
  • Requested to continue internship remotely throughout school year due to good reviews

Education

Pennsylvania State University
University Park, PA

Bachelor of Science from Information Science And Technology
05.2016

Skills

  • Technology Sales
  • Customer Satisfaction
  • Unified Communications
  • Professional Relationships
  • Technology Migrations
  • Client Needs Assessment
  • Technology Planning
  • Solution Development
  • Leading Software Development Teams
  • Client Relationship-Building
  • User Acceptance Testing (UAT)
  • Design and Implementation
  • Agile Framework
  • Technical Writing
  • Complex Problem-Solving

Timeline

Senior Technology Consulting

Deloitte
03.2021 - Current

Consultant

Deloitte
08.2018 - 09.2021

Business Technology Analyst

Deloitte
07.2016 - 08.2018

Intern

Bloomberg LP
05.2016 - 07.2016

IT Leadership Program (ITLP) Intern

GE Aviation
05.2015 - 08.2015

CSS Corporate Marketing Intern

Principal Financial Group
05.2014 - 05.2015

Pennsylvania State University

Bachelor of Science from Information Science And Technology

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Sarah Lakos