Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Lalka

Romeo

Summary

Dynamic and detail-oriented professional excelling in customer service, effective communication, and problem-solving. Organized and hardworking candidate successful at managing multiple priorities with a positive attitude. Adept at managing sensitive information while maintaining a welcoming environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Family Nanny

Private Home
06.2025 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Cooked for and prepared healthy meals for children multiple times a day.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Transported children to and from activities using personal vehicle.
  • Supervised children on playground to help develop physical and social skills.
  • Helped teach children basic life skills, manners, and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Front Desk Receptionist

H&r Block
01.2025 - 04.2025
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated..
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Collected payments and processed transactions with ease

Cashier

Heidebreicht Chevrolet
03.2024 - 09.2024
  • Helped customers complete purchases and join reward programs.
  • Performed cash, card, and check transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.

Car Wash Attendant

Mr. C's Car Wash
05.2023 - 08.2023
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Handled tips with integrity.

Office Service Associate

Secrest Wardle
06.2021 - 08.2021
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Distributed incoming mail from shipments, couriers and postal delivery to numerous employees within organization.
  • Operated postage equipment to register weight of packages and apply meter postage on outgoing mail.
  • Used scanner to scan important documents into computer system.
  • Kept office supplies well organized and sufficiently stocked, promptly reporting shortages to management.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.

Restaurant Hostess

Buddy's Pizza
03.2021 - 06.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Seated patrons based on guest preferences and seating availability.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Reported problematic guests to management to foster safe and pleasant environment.

Education

Eisenhower High School
Shelby Township, MI
01-2022

Skills

  • Meticulous attention to detail
  • Customer service excellence
  • Problem-solving skills
  • Computer proficiency
  • Telephone etiquette
  • Reading comprehension
  • Cash handling
  • Office organization
  • Effective communicator

Certification

First Aid and CPR certified 4/24/25

Timeline

Family Nanny

Private Home
06.2025 - Current

Front Desk Receptionist

H&r Block
01.2025 - 04.2025

Cashier

Heidebreicht Chevrolet
03.2024 - 09.2024

Car Wash Attendant

Mr. C's Car Wash
05.2023 - 08.2023

Office Service Associate

Secrest Wardle
06.2021 - 08.2021

Restaurant Hostess

Buddy's Pizza
03.2021 - 06.2021

Eisenhower High School

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