Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Lane

Dallas,TX

Summary

I am a Part 135 crew scheduler seeking a long-term career in aviation that will benefit me to the level of what I know I have to offer. While I lack the years of experience that others may have, I will out-work anyone. Everyone whom I have worked with in this field can corroborate my attention to detail, reliability, work ethic, and absorption of the regulations and operations in a short time.

Overview

6
6
years of professional experience

Work History

Crew Scheduler

Volato
04.2023 - Current
  • Planning pilot rotation schedules and building/publishing within Excel spreadsheets, SchedAero, and the Mission Control pilot scheduler for approximately 200 pilots
  • Processing all PTO requests, medical leave time, emergencies, civil duty leave times, short-term and long-term disability
  • Working alongside the director of training to schedule training dates in order to maintain all currencies for approximately 200 pilots in a part 135 operation
  • Communicating with check airmen to schedule oral recurrents and check rides; then building trips on the aircraft schedule for the check rides to take place
  • Planning crew swaps from start to finish, including but not limited to- checking individual pilot qualifications weekly, creating crew pairings, checking pilot safety ratings through the Wyvern database, planning supervised operating experience for upgrading captains, choosing the most logistically optimal/economic swap locations, booking airlines, rental cars, and hotels
  • Ensuring that the aircraft operations team schedules trips in accordance with part 135 regulations in regard to crew duty and rest times, high minimum captains with runway restrictions, as well as any other crew-related factors
  • Extensive experience with FlightBridge, SchedAero, Mission Control, Teams, SharePoint, Vocus, and Microsoft Excel
  • Communicating comfortably with the director of operations, chief pilot, assistant chief pilots, director of training, director of maintenance, safety, and more
  • Being fully familiar with our GOM and regulations to answer any pilot questions or telephone audits
  • Following safety protocols and knowing how to advise pilots to follow proper channels of communication for possible emergencies
  • Open communication daily with pilots through our crew support phone line, teams, and email
  • Working with HR on behalf of the pilots
  • Working hand in hand with the aircraft operations team to adjust flights, crew trips, plan around maintenance events, and to coordinate with our experienced concierge and charter teams
  • Creating written standard operating procedures for the company to provide the best crew support experience for our pilots

Customer Service Representative

Atlantic Aviation
08.2022 - 04.2023
  • Processed customer orders and fuel transactions
  • Worked with fuel cards and releases
  • Billing
  • Coordinated all logistics from public and private ground transportation for crew and passengers, to catering, rental vehicles, and hotels
  • Coordinated with customs and border patrol for international arrivals
  • Flight following through FlightAware and ForeFlight
  • Providing fast and relaible services for medevac and organ transports
  • Processing all ground service requests including but not limited to: ground power units, hangar space, towing, and emergency maintenance
  • Working well with a number of individuals, whether they be general aviation, high profile, tenants, law enforcement, fish and wildlife, medical transports, charter companies, large corporations, or international travelers
  • Communicating with pilots in the air

Horse Farm Manager

Holly Hill Farm
08.2020 - 08.2022
  • Equine reproduction and nutrition
  • Stallion handling
  • Equine hormone therapy, nasal intubation and other forms of emergency first aid, intramuscular and intravenous injections, sedation, collections and shipping/receiving
  • Live covers
  • Foaling and foal handling
  • Clipping and show conditioning
  • Coordinating commercial equine transportation
  • Ordering and ensuring quality control of supplies
  • Local and domestic hauling/transportation
  • Managing registrations and sweepstakes nominations
  • Marketing and sales
  • Coordinating training services
  • Managing customer relations

Horse Farm Manager

Country Affair Arabians
01.2018 - 08.2020
  • Equine reproduction and nutrition
  • Stallion handling
  • Equine hormone therapy, nasal intubation and other forms of emergency first aid, intramuscular and intravenous injections, sedation, collections and shipping/receiving
  • Live covers
  • Foaling and foal handling
  • Clipping and show conditioning
  • Coordinating commercial equine transportation
  • Ordering and ensuring quality control of supplies
  • Local and domestic hauling/transportation
  • Managing registrations and sweepstakes nominations
  • Marketing and sales
  • Coordinating training services
  • Managing customer relations

Education

No Degree - Business Management

University of North Florida
Jacksonville, FL

Skills

  • Part 135 Operations
  • Crew Scheduling
  • SchedAero, Mission Control
  • Excel, Sharepoint, Office
  • Logistics, FlightBridge
  • Calm Under Pressure
  • Experienced working remotely
  • Reliable, punctual
  • Computer skills
  • Advanced planning
  • Data Management
  • Decision-Making
  • Quality Assurance
  • Cultural Awareness

Timeline

Crew Scheduler

Volato
04.2023 - Current

Customer Service Representative

Atlantic Aviation
08.2022 - 04.2023

Horse Farm Manager

Holly Hill Farm
08.2020 - 08.2022

Horse Farm Manager

Country Affair Arabians
01.2018 - 08.2020

No Degree - Business Management

University of North Florida

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Sarah Lane