Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Larson

Palm Springs

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Community Manager

WonderDogmngmnt
10.2021 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
  • Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
  • Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
  • Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
  • Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
  • Evaluated community feedback, making data-driven decisions to continuously improve community management strategy.
  • Negotiated with service providers to enhance community amenities, resulting in improved quality of life for residents.
  • Facilitated workshops on community management best practices, sharing knowledge and skills with emerging community leaders.
  • Enhanced member satisfaction, responding promptly to inquiries and resolving issues in timely manner.
  • Created monthly newsletter to keep community members informed about upcoming events, initiatives, and achievements.
  • Monitored online forums and social media platforms to maintain positive community atmosphere and address any negative behavior.
  • Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
  • Conducted training sessions for community volunteers, enhancing their skills and confidence in supporting community activities.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Collected and maintained careful records of rental payments and payment dates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated appointments to show marketed properties.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Leasing Consultant

Deirdre larson
02.2017 - 10.2021
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Education

No Degree - Psychology

Riverside Community College
Riverside
02.2025

High School Diploma -

La Sierra Height School
Riverside Ca
06.2015

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Customer Service
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Problem Resolution
  • Team Leadership
  • Verbal and written communication
  • Operations Management
  • Staff Management
  • Negotiation
  • Financial Management

Timeline

Community Manager

WonderDogmngmnt
10.2021 - Current

Leasing Consultant

Deirdre larson
02.2017 - 10.2021

No Degree - Psychology

Riverside Community College

High School Diploma -

La Sierra Height School

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