Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Larson

palm springs,California

Summary

Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures. Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.

Overview

11
11
years of professional experience

Work History

Multisite Community Manager/Commercial Manager

Wonder Dog Management
10.2021 - Current
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Evaluated property conditions and recommended improvements.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Communicated effectively with owners, residents, and on-site associates.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Coordinated appointments to show marketed properties.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.
  • Communicated effectively with staff members of operations, finance and clinical departments.
  • Worked closely with finance to direct proper management of budgets and cash flow.
  • Negotiated rates to set up finance contracts.

Leasing Consultant

Deirdre Larson
01.2014 - 10.2021
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected rent and tracked resident payments and information in computer system.
  • Responded to requests and scheduled appointments for property showings.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Verified tenant incomes and other information before accepting lease applications.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Communicated effectively with owners, residents, and on-site associates.
  • Greeted clients, showed apartments, and prepared leases.
  • Collected and maintained careful records of rental payments and payment dates.
  • Completed annual rent calculations using housing database software.
  • Coordinated appointments to show marketed properties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Planned special events such as lotteries, dedications and project tours.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Teacher Assistant

Alvord School District
10.2015 - 06.2017
  • Supported classroom activities, tutoring, and reviewing work.
  • Distributed learning materials such as worksheets, textbooks, and supplemental activities.
  • Assisted teachers with supervision and care of group of 20 children.
  • Supported student learning objectives through personalized and small group assistance.
  • Completed daily reports on attendance and disciplinary performance.
  • Maintained safety and security by overseeing students in recess environments.
  • Adhered to classroom protocols to keep areas clean, neat, and organized.
  • Graded assignments and reported individual progress to teacher.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.
  • Responded to student needs and questions promptly.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Taught courses under guidance of senior instructors.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Shared important information with students concerning upcoming assignments and tests.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Mentored and tutored individual students needing additional help.

Education

Associates - Clinical Psychology

Riverside City College
Riverside, CA
06.2025

Skills

  • Maintenance Oversight
  • Financial budgeting and reporting
  • Tenant and eviction laws
  • Operations Management
  • Daily Operations Management
  • Payment management
  • Staff Training
  • Team Training
  • MS Office Suite
  • Business Development
  • Payment Processing
  • Proficient in Appfolio/Yardi/Onsite
  • Managerial finance
  • Accounting and finance reporting
  • Budgeting and finance
  • Corporate finance
  • Multitasking
  • Problem Resolution
  • Data Entry

Timeline

Multisite Community Manager/Commercial Manager

Wonder Dog Management
10.2021 - Current

Teacher Assistant

Alvord School District
10.2015 - 06.2017

Leasing Consultant

Deirdre Larson
01.2014 - 10.2021

Associates - Clinical Psychology

Riverside City College

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