Sarah Lawrence
Shelton,WA
Summary
Hardworking individual available 40 hours per week, including weekdays and sundays and evenings. Track record of providing optimum customer service in establishment that serves numerous customers. Experience includes detailed orientation.
Experienced Courtesy Clerk bringing 25+ years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind.
Overview
7
7
years of professional experience
Work History
Courtesy Clerk
Safeway
04.2017 - Current
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Managed timely and effective replacement of damaged or missing products.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Maintained clean and tidy checkout area to optimize service delivery.
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Education
High School Diploma -
Portsmouth High School
Portsmouth, NH06.1999
Skills
- Quality Assurance Controls
- Money handling abilities
- Product Knowledge
- Sales expertise
- Complaint Handling
- Merchandise Orders and Exchanges
- Product Sales
- Calm and Professional Under Pressure
- Stocking shelves
- Store Cleaning
- Strong Work Ethic
- Loading and Unloading Carts
- Bagging procedures
- Cart Collection
- Problem Resolution
- Price Checking
- Understanding Customer Needs
- Product Education
- Complaint resolution
- Customer Assistance
- Work Prioritization
- Safety awareness
- Professional Appearance
References
Personal and Professional References
Christine James -personal/character reference
253-359-4181
christine_james21@yahoo.com
Lori T.
360-481-1018
Timeline
Courtesy Clerk
Safeway
04.2017 - Current
High School Diploma -
Portsmouth High School
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