Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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SARAH L.E. MUZYKA

Norwood,USA

Summary

Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.

Overview

9
9
years of professional experience

Work History

Administrative Coordinator

Remtec, Inc.
01.2024 - Current
  • Plan and execute meetings and company events, manage all trade show logistics, and travel to and run trade shows.
  • Manage vendor relationships for marketing collateral production and distribution.
  • Coordinated company phone system operations and handled supply requisitions.
  • Updated job postings, screened candidates, coordinated interviews with hiring managers.
  • Facilitated onboarding and training sessions for new hires.
  • Oversee employee development programs, track training progress, maintain compliance with training requirements, and support managers with coaching and upskilling initiatives.
  • Streamlined payroll operations by overseeing approval workflows and benefit management.
  • Maintain company policies, and ensure accurate recordkeeping in the HRIS.
  • Enhanced operational efficiency through strategic process improvements and comprehensive SOP development.
  • Provided administrative support to various departments within the organization.
  • Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.

HR Coordinator

Remtec, Inc.
06.2022 - 01.2024
  • Managed payroll, recruiting, benefits administration, employee relations, and compliance.
  • Served as a liaison between employees, management, and third-party staffing agencies.
  • Assisted with performance review processes, employee handbooks, and training materials.
  • Coordinated company-wide events, meetings, and employee engagement activities.

Poker Coordinator

Encore Boston Harbor
06.2019
  • Opening Team Member – played a key role in establishing the poker department.
  • Assisted the HR team with employee onboarding and training.
  • Coordinated gaming operations alongside administrative tasks to maintain efficiency.
  • Worked closely with surveillance, security, and VIP guests.
  • Provided assistance to executive leadership within the table games department.

Sales Coordinator

MGM Springfield
02.2019 - 06.2019
  • Created and managed sales contracts using CRM software, ensuring smooth coordination with Banquets
  • Managed logistics for conventions and events, handling client communication and scheduling

Guest Services Supervisor

MGM Springfield
06.2018 - 02.2019
  • Opening Team Member – helped establish Guest Services Department and served as a hiring manager
  • Trained staff in OPERA, ensuring high standards for reservations and guest interactions
  • Oversaw luxury concierge services and resolved guest concerns

Front Desk Supervisor

The Signature at MGM Grand
09.2016 - 06.2018
  • Ensured outstanding guest experiences aligned with Forbes 5-Star standards.
  • Demonstrated exemplary leadership by maintaining the Four Diamond Standard.
  • Addressed customer issues swiftly, applying necessary reparations as needed.
  • Coordinated with other departments to ensure smooth operations of the front desk area.
  • Maintained up-to-date knowledge of hotel services, features and local attractions and activities.
  • Coordinated room assignments by considering guest preferences and special requests whenever possible.

Education

Some College (No Degree) - Philosophy / Religious Studies

University of Massachusetts, Dartmouth
North Dartmouth, MA

Some College (No Degree) - Philosophy / Religious Studies

Southern Utah University
Cedar City, UT

Skills

  • Event and meeting coordination
  • Recruitment coordination and employee onboarding
  • Proficient in Customer Relations
  • Compliance management
  • Staff training and development
  • Problem resolution
  • Staff development and training
  • Office, Payroll, and HR administration
  • Project Support
  • System and HRIS implementation
  • Proficient in ADP WorkforceNow, Workday, Microsoft Suite, Epicor, Delphi, and various CRM and HRIS
  • Policy compliance
  • Employee supervision

Affiliations

  • Continuation of independent Philosophy/Religious studies
  • Gardening, Holistic wellness, and outdoor activities involving nature
  • Crafts and creative DIY projects

Accomplishments

  • Santander Bank – Promoted to ATM Custodian after three months of employment. Given sole responsibility of filing and managing all hardcopy customer information.
  • Inspirations Senior Living – Promoted to Medication Technician after one month of employment, sent to Las Vegas, NV for specialized certification.
  • G. Dennis Leaks LTD – Continually given special duties after two months of employment including responsibility of all records requests sent to the office. Dr. Leaks’ personal assistant when in office, liaison for patients and surgeons on his behalf.
  • MGM Grand The Signature – Presented with the 2017 Gold Customer Service Excellence Award from the Las Vegas Chamber of Commerce within my first year of employment.
  • MGM Grand The Signature – Received the 2018 Gold Customer Service Excellence Award.

References

References available upon request.

Timeline

Administrative Coordinator

Remtec, Inc.
01.2024 - Current

HR Coordinator

Remtec, Inc.
06.2022 - 01.2024

Poker Coordinator

Encore Boston Harbor
06.2019

Sales Coordinator

MGM Springfield
02.2019 - 06.2019

Guest Services Supervisor

MGM Springfield
06.2018 - 02.2019

Front Desk Supervisor

The Signature at MGM Grand
09.2016 - 06.2018

Some College (No Degree) - Philosophy / Religious Studies

University of Massachusetts, Dartmouth

Some College (No Degree) - Philosophy / Religious Studies

Southern Utah University

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SARAH L.E. MUZYKA