Sarah Leist
Ashland
Summary
Experienced with building and maintaining strong relationships between pharmacies and healthcare providers. Utilizes effective communication strategies to ensure optimal patient care and medication adherence. Knowledge of pharmacy operations and patient support techniques. Accomplished and certified Pharmacy Technician with over 13 years of experience in pharmacy services
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Liaison
CPS Solutions, LLC
12.2019 - Current
- Developed strong relationships with healthcare team members, fostering a collaborative approach to patient care.
- Assisted pharmacists with medication therapy management services for improved patient adherence and overall health outcomes.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained regulatory compliance by staying up-to-date on industry changes and implementing appropriate adjustments to workflow procedures.
- Reduced errors in the prior authorization process by diligently reviewing patient records, insurance details, and medication interactions.
- Evaluated clients'' eligibility for various types of aid based on established criteria while considering individual circumstances such as income levels or family size for equitable distribution of resources.
- Explained very technical financial information to applicants in easy to understand language.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pharmacy Technician
Marshall Pharmacy
09.2017 - 12.2019
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Hospital Housekeeper
Cabell Huntington Hospital
06.2016 - 09.2017
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
- Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Pharmacy Technician
Fruth Pharmacy
05.2010 - 06.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
Bachelor of Science - Social Work
Marshall University
Huntington, WV12-2019
Skills
- Medicare and medicaid process
- Detail-oriented
- Prescription processing
- Medication therapy management
- Billing support
- Multitasking Abilities
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy. (OH and KY)
Timeline
Specialty Pharmacy Liaison
CPS Solutions, LLC
12.2019 - Current
Pharmacy Technician
Marshall Pharmacy
09.2017 - 12.2019
Hospital Housekeeper
Cabell Huntington Hospital
06.2016 - 09.2017
Pharmacy Technician
Fruth Pharmacy
05.2010 - 06.2016
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy. (OH and KY)
Bachelor of Science - Social Work
Marshall University
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