Sarah Leon
Glide,OR
Summary
Experienced professional with strong clerical and team support skills. Proficient in scheduling meetings, organizing office operations, and meeting customer needs. Motivated to deliver a seamless healthcare experience to patients while assisting medical teams in examinations and treatments.
Overview
16
16
years of professional experience
Work History
Office Manager
Essence of Energy Center
Roseburg, OR
07.2023 - 01.2024
- Maintained confidential personnel records.
- Handled phone calls, email responses, mail routing and courier service coordination.
- Tracked invoices and payments for precise accounts receivable and payable information.
- Provided prompt and professional responses to customer inquiries via phone and email.
- Created and applied administrative guidelines to enhance workflow efficiency.
- Oversaw front desk operations which involved welcoming visitors, addressing queries, and routing them to the relevant staff.
- Resolved customer inquiries promptly while maintaining positive client relationships.
- Managed various bookkeeping responsibilities, including bank statement reconciliation and the creation of journal entries.
Medical Assistant
Advanced Skin Center
Roseburg, OR
11.2014 - 07.2017
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Medical Assistant
NW Brain & Spine
Bend, OR
11.2015 - 11.2016
- Consistently followed established protocols for proper cleaning of exam instruments.
- Ensured examination rooms were consistently clean, well-stocked with supplies, and ready for patient visits.
- Demonstrated exceptional multitasking abilities by efficiently answering phones, scheduling appointments, and managing patient flow while maintaining a professional demeanor.
- Conducted equipment inspections to ensure proper functionality before patient use.
- Maintained accurate medical records by filing, charting, transcribing, and entering data into electronic health record system.
- Assisted healthcare professionals with minor surgical procedures.
- Maintained adherence to HIPAA regulations for protecting confidential patient information consistently.
- Provided essential support to physicians by performing tasks such as taking vital signs and recording patients' medical histories.
- Provided pre-operative patient preparation and instruction on post-operative care plans.
- Collected patient samples for laboratory testing.
- Entered accurate demographic information for new patients into practice management software program.
- Cleaned and maintained medical equipment in accordance with established procedures and quality standards.
- Engaged in interviewing patients to acquire details about their medical history, main issues affecting them, and essential vital signs.
- Documented patient notes during visits.
- Engaged in team meetings to enhance workflows and support the attainment of enhanced patient population outcomes.
- Collected patients' vital signs and medical histories to ensure appropriate preparation for examination.
- Prepared treatment rooms for patients through cleaning surfaces and restocking supplies.
- Relayed patient messages regarding concerns, updates, and refill requests to physicians for treatment facilitation.
- Ensured patient confidentiality and data security through meticulous completion and protection of medical records.
- Educated patients on medications, procedures and physician instructions
- Addressed patient needs through timely response to callbacks and prescription refill requests.
- Scheduled appointments for patients through phone and in-person interactions.
- Conducted patient interviews to collect health history, vital signs, and current medical information.
- Prepared treatment rooms for patient examinations.
- Maintained patient comfort and safety by properly positioning them for examinations and treatments.
Dental Assistant
Glide Dental
Glide, Oregon
08.2007 - 03.2008
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Kept accurate records of dental treatments provided for each patient's visit.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Sterilized instruments according to established guidelines and protocols.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Educated patients on proper oral hygiene techniques and habits.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Took digital X-rays of teeth using radiographic equipment.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Educated patients on treatment procedures and post-procedure home care.
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Checked with participants throughout procedures to help alleviate anxiety.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Updated patient records with new data and treatment information.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
Education
Dental Assisting - Dental Assisting
Umpqua Community College
Roseburg, OR06-2004
Some College (No Degree) - Medical Assisting
Umpqua Community College
Roseburg, ORSkills
- Patient-focused care
- Data Entry
- Payment Collection
- Medical Terminology
- Patient Scheduling
- Indirect Patient Care
- Procedure Assistance
- HIPAA Compliance
- Sterile technique
- Electronic Medical Records
- Vital sign monitors
- Compassionate
- Clerical Support
- Inventory Control
- Front Office Management
- Cash Handling
- Appointment confirmation
- File Organization
- Correspondence typing
- Office Organization
- Work Prioritization
- Office Administration
- Verbal and written communication
- Problem-solving skills
- Administrative Skills
Timeline
Office Manager
Essence of Energy Center
07.2023 - 01.2024
Medical Assistant
NW Brain & Spine
11.2015 - 11.2016
Medical Assistant
Advanced Skin Center
11.2014 - 07.2017
Dental Assistant
Glide Dental
08.2007 - 03.2008
Dental Assisting - Dental Assisting
Umpqua Community College
Some College (No Degree) - Medical Assisting
Umpqua Community College
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