Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarah Lewis

Midway,UT

Summary

Dynamic and versatile professional with a proven track record in enhancing client satisfaction and retention, both as a self-employed Artist and Massage Therapist and at Pharohs Hairum. Excelled in client consultations and creating serene experiences, leveraging excellent customer service and superior time management skills. Demonstrated ability to increase loyalty through personalized service and attention to detail.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. I'm known for collaborative approach and commitment to excellence.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Artist and Art Sales

Self
02.2021 - 01.2025

As the creator of the business MacraMia I was the sole artist and sales agent for my bookmarks, bracelets, and necklaces. Providing both positive face to face interactions and online sales as well.

  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Contributed to creative process through original ideas and inspiration.

Massage Therapist

Pharohs Hairum
02.2011 - 08.2014
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.

Massage Therapist

Self Employed
06.2002 - 08.2014

~As a Self Employed massage therapist I had many responsibilities.

  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Laundered the laundry, picked the music, filled the oils and lotions
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Always provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Many clients would have me come to their home for treatments

Server Trainer

Ruby Tuesday
04.1997 - 02.2011
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Enhanced customer satisfaction by providing efficient and always friendly service

Education

Massage Therapy Certification And License - Massage Therapy

Finger Lakes School of Massage
Ithaca, NY
06-2001

Associate of Arts - English

Monroe Community College
Rochester, NY
06-1999

Skills

  • Excellent customer service
  • Teamwork and cooperation
  • Superb attention to detail
  • Client relationships for comfort and retunability
  • Superior time management
  • Budget management
  • Client consultations
  • Client Booking
  • Very cleanly
  • Provided perfect serene relaxing experience
  • Proudly provided a safe and professional, while relaxing and enjoyable, professional experience
  • From working in spas I am very well versed in spa treatments

Certification

  • Certified Massage Therapist (CMT) - National Certification Board for Therapeutic Massage & Bodywork (NCBTMB).
  • Infant Massage Instructor Certification- International Association of Infant Massage.
  • Licensed Massage Therapist (LMT) - NY Board of Massage Therapy.
  • Prenatal and Perinatal Massage Therapy Certificate - Associated Bodywork & Massage Professionals.
  • Elderly Massage certification

Languages

English
Full Professional

Timeline

Artist and Art Sales

Self
02.2021 - 01.2025

Massage Therapist

Pharohs Hairum
02.2011 - 08.2014

Massage Therapist

Self Employed
06.2002 - 08.2014

Server Trainer

Ruby Tuesday
04.1997 - 02.2011

Massage Therapy Certification And License - Massage Therapy

Finger Lakes School of Massage

Associate of Arts - English

Monroe Community College
Sarah Lewis