Sarah Lewis
Carrollton,VA
Summary
Operate equipment: Electrocardiograph, Copier, Laminator, Fax and word processing application. Possess the ability to develop effective working relationships with co-workers and general population. Communicate clearly and concisely orally and written. I have the ability to read and interpret documents such as policies, safety rules and procedural instructions. Efficiently operate multiple computer applications, windows, word and excel programs. I have strong customer skills obtained through work and community work. I am highly motivated, flexible and non-judgmental individual who is eager to learn.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Associate
Rite Aid
Carrollton, VA
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Professional House Cleaner
The Cleaning Authority LLC
Newport News, VA
08.2017 - 09.2017
- Cleaned, detailed and disinfected bathrooms, kitchens and other high-traffic areas.
- Swept, mopped or scrubbed flooring.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Accurately read, understood, and carried out written instructions.
- Coordinated with other cleaning team mates.
- Served as the designated driver for the group when needed.
- Use vacuum cleaners to clean rugs, carpets, upholstered furniture.
Produce Associate
Food Lion
Carrollton, VA
05.2017 - 07.2017
- Blocked produce in an attractive manner.
- Completed prep work on pre-packaged vegetables and fruits.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the “first in, first out” rule.
- Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
- Cleaned shelves and restocked with food and other merchandise when the product was running low.
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained a safe, neat and clean working environment at all times.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted guests with finding items.
- Lifted and maneuvered boxes weighing up to 40 pounds.
- Cleaned produce shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Emptied and maintained trashcans and outdoor dumpster area.
- Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.
Sales Associate
Food Lion
Carrollton, VA
04.2014 - 06.2015
- Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.
- Welcomed and greeted customers and offered friendly, knowledgeable assistance.
- Responded to customer questions and requests in a prompt and efficient manner.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Worked over time as much as needed.
- Defused volatile customer situations calmly and courteously.
- Verified all customers received receipts for purchases.
- Helped customers with questions, problems and complaints in person and via telephone.
- Developed positive customer relationships through friendly greetings and excellent service.
Crew Member
Arby's
North Charleston, SC
06.2013 - 10.2013
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Communicated openly with management team during each shift to promote smooth workflows.
- Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
- Maintained high standards of cleanliness and sanitation.
- Processed credit cards, checks, gift cards and coupons.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Adhered to safe work practices.
- Delivered quality service by providing a warm and welcoming environment.
- Performed general maintenance duties including; mopping floors, washing dishes, wiping counter tops, taking out trash and sweeping the parking lot.
Senior Care Housekeeping
Private Employer
Iaeger, WV
08.2008 - 03.2013
- Vacuumed rugs and carpeted areas.
- Polished glass surfaces and windows.
- Cleaned walls, windows, blinds and curtains.
- Changed bed linens and collected soiled linens for cleaning.
- Disinfected and mopped bathrooms.
- Mowed lawn, pruned trees and bushes.
Education
Certificate - EKG Technician
Thomas Nelson Community College
Hampton, VA2018
General Studies
Iaeger High School
Iaeger, WV2008
Skills
- Fast learner
- Good multitasker
- Strong team player
- Excellent communication skills
- Good judgment
- Excellent people skills
- Customer service
- Self Motivation
- Strong work ethic
- Time management
Certification
Certified EKG Technician
Timeline
Sales Associate
Rite Aid
02.2024 - Current
Professional House Cleaner
The Cleaning Authority LLC
08.2017 - 09.2017
Produce Associate
Food Lion
05.2017 - 07.2017
Sales Associate
Food Lion
04.2014 - 06.2015
Crew Member
Arby's
06.2013 - 10.2013
Senior Care Housekeeping
Private Employer
08.2008 - 03.2013
Certificate - EKG Technician
Thomas Nelson Community College
General Studies
Iaeger High School