SARAH LEY
San Diego,CA
Summary
Hardworking individual who has a thrive for being successful in challenges thrown my way. Performing in greeting and acknowledging guests by escorting them to assigned tables. Friendly and fast-working. Knowledgeable about keeping clean, organized, and properly sanitized stations. Team-oriented with my jobs and college work. Succeeding in achieving excellent communication skills in service-based environments.
Overview
5
5
years of professional experience
Work History
Server Assistant
Pendry San Diego
San Diego, CA
10.2024 - Current
- Assisted servers in delivering food and beverages to guests efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Adapted to fast-paced environment while prioritizing tasks effectively.
Lead Hostess
Raised by Wolves - Consortium Holdings
San Diego
05.2023 - Current
- Greeted and seated guests, ensuring positive first impressions and smooth dining experiences. Managing over 500+ covers every weekend
- Assisted in training new host staff on greeting protocols and customer service techniques.
- Organized large party reservations, contacted guest through email making sure to apply all guest needs to create smooth reservation.
HOSTESS, TOGO SPECIALIST
Flemings Prime Steakhouse and Wine Bar
03.2021 - 05.2023
- Greeted and seated guests promptly to ensure an exceptional dining experience.
- Managed reservations and waitlists efficiently, optimizing table turnover.
- Package and organize orders for take out orders, Doordash, and UberEats.
BARISTA
The Coffee Bean & Tea Leaf
12.2020 - 02.2021
- Handling beverages and food orders while preparing them for customers quickly and effectively.
- Maintained a clean and professional appearance in lobby for guest to enjoy.
- Delivered fast and friendly customer service skills.
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION-MARKETING
San Diego State University
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION
Southwestern College
Skills
- Team-Oriented
- Excellent Customer Service
- Managed Reservations
- Seating Arrangements
- Clean and Organized Work Environment
Timeline
Server Assistant
Pendry San Diego
10.2024 - Current
Lead Hostess
Raised by Wolves - Consortium Holdings
05.2023 - Current
HOSTESS, TOGO SPECIALIST
Flemings Prime Steakhouse and Wine Bar
03.2021 - 05.2023
BARISTA
The Coffee Bean & Tea Leaf
12.2020 - 02.2021
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION
Southwestern College
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION-MARKETING
San Diego State University