Sarah Libbey
Longbranch
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Diligent Desired Position with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Overview
16
16
years of professional experience
Work History
Team Leader
Metropolitan Market
05.2023 - Current
- Led team in daily operations, ensuring compliance with safety and quality standards.
- Trained new staff on operational procedures and customer service best practices.
- Developed scheduling systems to optimize staff productivity during peak hours.
- Streamlined inventory management processes to reduce waste and improve accuracy.
- Conducted performance evaluations, providing constructive feedback for team improvement.
- Coordinated promotional events, enhancing customer engagement and sales opportunities.
- Mentored junior staff, fostering a collaborative work environment focused on excellence.
- Implemented process improvements that increased operational efficiency and team morale.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Owner/Operator
Stretch Island Cleaning
Mason County
04.2017 - 04.2023
- Managed daily operations, ensuring quality standards and customer satisfaction.
- Developed training programs for new staff, enhancing team performance and service delivery.
- Implemented efficient cleaning protocols, improving workflow and reducing operational downtime.
- Oversaw inventory management, maintaining optimal stock levels for cleaning supplies and equipment.
Shift Leader
Starbucks
Lacey, WA
03.2010 - 2015
- Supervised daily operations, ensuring team efficiency and adherence to company standards.
- Trained new baristas on beverage preparation and customer service protocols.
- Managed inventory levels, coordinating supply orders to meet demand fluctuations.
- Implemented strategies for improving store cleanliness and organization during shifts.
Timeline
Team Leader
Metropolitan Market
05.2023 - Current
Owner/Operator
Stretch Island Cleaning
04.2017 - 04.2023
Shift Leader
Starbucks
03.2010 - 2015