ALEXIS BLANCO
Miami
Summary
Dynamic and dedicated professional with experience at Outback Steakhouse and flanngins bar and grill excelling in customer service and team collaboration. Proven ability to enhance guest experiences and support servers effectively. Skilled in task prioritization and sales strategies, consistently fostering a welcoming atmosphere that drives loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Busser/barback
Flanigan's Seafood Bar and Grill
08.2025 - Current
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness of dining areas by efficiently clearing tables and disposing of waste.
- Collaborated with kitchen staff to ensure timely replenishment of supplies and utensils.
- Organized dishware and silverware to streamline workflow during peak service hours.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Organized inventory and restocked supplies to enhance operational efficiency.
- Supported beverage preparation by efficiently managing glassware and garnishes.
- Developed knowledge of drink recipes, enhancing ability to assist customers effectively.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Replaced empty kegs and soda syrups.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted servers by promptly clearing and resetting tables for efficient dining experience.
- Managed dishwashing duties, ensuring cleanliness and sanitation of all tableware and utensils used in service.
- Trained new staff in bussing and cleaning procedures.
HOST/SERVER ASSISTANT
Outback Steakhouse
11.2024 - 08.2025
- Answered phones promptly to record and confirm reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Received and recorded patrons' dining reservations.
- Notified server after seating parties in section to facilitate prompt service.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
SALES ASSOCIATE
Hollister Co.
01.2024 - 07.2024
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed credit card transactions quickly and securely.
- Answered customer inquiries regarding product features, pricing, and availability.
- Received and displayed product shipments on store retail shelves upon delivery.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
No Degree - Business Administration
Miami Dade College
Miami, FLHigh School Diploma - undefined
Kendall Greens High School
Miami, FL05.2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Server support
- Sales strategies
- Task prioritization
- Professional appearance
- Team player mentality
- Efficient multitasking
- Cleaning and sanitation
- Flexible schedule
- Bussing tables
- Fast-paced environment
- Glass washing
- Bar organization
- Ice and keg replenishment
LANGUAGES
English: Full Professional
Spanish: Full Professional
Timeline
Busser/barback
Flanigan's Seafood Bar and Grill
08.2025 - Current
HOST/SERVER ASSISTANT
Outback Steakhouse
11.2024 - 08.2025
SALES ASSOCIATE
Hollister Co.
01.2024 - 07.2024
High School Diploma - undefined
Kendall Greens High School
No Degree - Business Administration
Miami Dade College