Sarah Linton
Clermont,Florida
Summary
Dynamic professional with extensive experience at Walt Disney World Resort, excelling in customer service and data entry. Proven ability to enhance guest experiences while managing inventory and sales accuracy. Skilled in multitasking and relationship building, ensuring smooth operations and timely project completion. Certified Allergy Trained Cast Member committed to safety and guest satisfaction.
Overview
7
7
years of professional experience
Work History
Coordinator at Beaches & Cream Soda Shop
Walt Disney World Resort
01.2025 - Current
- Gained experience using MATRA’s back office functions to assist with item lookups, processing refunds, and supporting inventory and sales accuracy.
- Experienced in end-of-shift closeouts, including banking out servers and reconciling sales and tips through MATRA’s back office system.
- Familiar with Disney’s Cast Deployment System (CDS) to manage shift assignments, role rotations, breaks, ensuring smooth operations, and proper staffing coverage.
- Certified as an Allergy Trained Cast Member, ensuring safe food handling practices and accurate communication of dietary information to accommodate guests with food allergies and special dietary needs.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Food and Beverage Cast Member
Walt Disney World Resort
07.2024 - 12.2024
- Food & Beverage Cast Member at Disney’s Contemporary Resort, providing exceptional guest service and maintaining Disney’s standards of safety, show, courtesy, and efficiency in a fast-paced dining environment.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
Disney College Program Intern
Walt Disney World Resort
07.2023 - 07.2024
- Served as a Food & Beverage Cast Member at Beaches & Cream Soda Shop during the Disney College Program, providing outstanding guest service by creating magical experiences, handling dietary requests, and ensuring a seamless dining experience for guests of all ages.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
- Experienced in using the MATRA point-of-sale system to process transactions, apply discounts, manage inventory, and handle various forms of payment in a fast-paced retail environment.
Teacher’s Assistant
Huntingdon Area High School
01.2023 - 05.2023
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Supported classroom activities, tutoring, and reviewing work.
Assistant Dance Instructor
GK Dance Company
08.2018 - 06.2022
- Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
- Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
- Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
- Maintained an organized classroom space, enabling efficient use of time during lessons.
- Demonstrated proper techniques and movements, ensuring safe practice habits for students.
- Helped monitor student attendance records, identifying patterns that could impact overall progress or performance readiness.
- Collaborated with lead instructor to create tailored lesson plans for diverse skill levels.
Education
Currently Studying - Hospitality Management (BS)
University of Central Florida
Orlando, FL01-2028
No Degree - Chemistry Secondary Education
Juniata College
Huntingdon, PASkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Recordkeeping
Timeline
Coordinator at Beaches & Cream Soda Shop
Walt Disney World Resort
01.2025 - Current
Food and Beverage Cast Member
Walt Disney World Resort
07.2024 - 12.2024
Disney College Program Intern
Walt Disney World Resort
07.2023 - 07.2024
Teacher’s Assistant
Huntingdon Area High School
01.2023 - 05.2023
Assistant Dance Instructor
GK Dance Company
08.2018 - 06.2022
Currently Studying - Hospitality Management (BS)
University of Central Florida
No Degree - Chemistry Secondary Education
Juniata College
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