SARAH LISTER
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Community Health Network of Connecticut
12.2024 - Current
- Maintains confidentiality of sensitive medical information by adhering to strict privacy policies and implementing secure filing systems.
- Completed HIPAA training, and adheres to HIPPA law in all aspects of the position, including sending and receiving secure encrypted e-mails and faxes to, and from, medical providers.
- Ensures accurate record-keeping with diligent data entry and database management for vital company information.
- Manages filing system, enters data and completed other clerical tasks, including preparing medical records for on-site nurses.
Senior Sales Associate and Shipping Manager
Heart of the Home Lambertville
10.2017 - 10.2023
- Created customized presentations for potential clients based on their needs.
- Developed and implemented strategies to increase sales volume.
- Analyzed market trends to determine the best product positioning.
- Provided training and mentoring to junior sales associates.
- Resolved customer complaints in a professional manner.
- Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
- Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
- Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
- Verified shipping documents for accuracy.
- Received and distributed incoming packages to designated departments or personnel.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage. Many outgoing parcels were of an extremely delicate and fragile nature.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Coordinated with customers on delivery dates and times in order to meet customer requirements.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Organized storage areas to maximize movement and minimize labor.
- Prepared packages for shipping and determined most economical shipping methods.
Field Services Coordinator
Impact XM
01.2012 - 01.2017
- Enforced deadlines and quality control to meet client budget and satisfaction
- Collaborated with accounts receivable department to achieve accurate post-show billing and invoicing of clients
- Worked directly with clients and their account managers to assure satisfaction and to promote additional business
- Increased sales $100,000 per year
- Coordinated show services of over 600 trade shows over the course of five years
- Kept organized records of service costs, labor schedules, and invoices, both traditionally and electronically
- Worked closely with vendors to procure booth services such as sign rigging, electrical supply, internet connection, catering, labor, and furniture, both promptly and cost-effectively
- Increased efficiency in reconciling the company’s credit card
- Developed and maintained relationships with customers to ensure customer satisfaction.
- Communicated regularly with field technicians regarding job progress and any changes in job scope or requirements.
- Resolved customer complaints promptly and professionally.
- Provided support during emergency situations when additional resources are needed quickly.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
Consignment Clerk
New to U Consignments
01.2002 - 01.2009
- Increased overall productivity by entering and maintaining all inventory in the store computer database
- Coordinated with dozens of state-run charitable organizations to pick up donated merchandise
- Provided front end assistance as needed.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Received, sorted and priced items for sale in the consignment shop.
- Organized merchandise into appropriate categories and sections.
- Created detailed records of all transactions and sales.
- Inspected returned merchandise to determine eligibility for resale or donation.
- Performed daily cash register operations accurately and efficiently.
- Ensured that pricing tags were accurate before placing items on shelves.
- Inspected incoming materials for damage.
Data Entry and Office Administration
Diversified Employment
01.2008 - 01.2009
- Carried out general administrative duties for a variety of companies, including copying, filing, data entry, front end reception and electronic records.
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Maintained customer confidence and protected operations by keeping information confidential.
- Verified accuracy of data entered into system by comparing it to source documents.
- Compiled, sorted and verified accuracy of data before entry.
- Reviewed all forms for completeness prior to scanning them into the database.
- Ensured that all sensitive information was kept confidential at all times.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Scanned and stored files and records electronically to reduce paper files and secure data.
Education
High School Diploma -
Lyman Hall High School
Wallingford, CT01.2002
Some College (No Degree) - Graphic Design And Visual Communications
Gibbs College
Farmington, CTSkills
- Microsoft Word, Excel, Outlook, Adobe Reader, Adobe Photoshop, social media marketing
Timeline
Administrative Assistant
Community Health Network of Connecticut
12.2024 - Current
Senior Sales Associate and Shipping Manager
Heart of the Home Lambertville
10.2017 - 10.2023
Field Services Coordinator
Impact XM
01.2012 - 01.2017
Data Entry and Office Administration
Diversified Employment
01.2008 - 01.2009
Consignment Clerk
New to U Consignments
01.2002 - 01.2009
High School Diploma -
Lyman Hall High School
Some College (No Degree) - Graphic Design And Visual Communications
Gibbs College
Similar Profiles
MICHELLE CONNELLYMICHELLE CONNELLY
Call Center Representative at Community Health Network of ConnecticutCall Center Representative at Community Health Network of Connecticut
Amy DaigleAmy Daigle
Senior Inpatient Utilization Nurse at Community Health Network Of ConnecticutSenior Inpatient Utilization Nurse at Community Health Network Of Connecticut
Jacqueline LeVasseurJacqueline LeVasseur
Private Duty Registered Nurse at Bayada Home Health CarePrivate Duty Registered Nurse at Bayada Home Health Care
Patricia SmithPatricia Smith
Administrative Assistant/Administrative Legal Assistant at Grider Law FirmAdministrative Assistant/Administrative Legal Assistant at Grider Law Firm
Sherry MoysesSherry Moyses
Administrative Assistant at Remington Oaks ClubhouseAdministrative Assistant at Remington Oaks Clubhouse