Sarah Livesay
Eagle River
Summary
Self-motivated IT professional with a natural passion for computing and problem solving. Obtained a Bachelor's degree in Computer Science, an Associates degree in Computer Networking systems, and recently studied backend development software engineering. Excited to apply newly acquired skills in development with system administration, and troubleshooting experience to develop, maintain and improve software.
Overview
9
9
years of professional experience
Work History
Stay at Home Mom
Self Employed
04.2016 - Current
- Manage multiple schedules for a household of two adults and four children
- Create and implement daily routines for effective scheduling
- Establish budgets for utilities, food and other necessities to maintain fiscal responsibility
- Coordinate medical appointments for all family members and follow up with health care providers
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
Help Desk Technician
North Peak IT
06.2020 - 09.2020
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Education
Certificate - Software Engineering Backend Development
Southern New Hampshire University
Hooksett, NH07-2023
Bachelor of Science - Computer Science
Charter College
Anchorage, AK02-2020
Associate of Science - Computer Networking
Charter College
Anchorage, AK02-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
Timeline
Help Desk Technician
North Peak IT
06.2020 - 09.2020
Stay at Home Mom
Self Employed
04.2016 - Current
Certificate - Software Engineering Backend Development
Southern New Hampshire University
Bachelor of Science - Computer Science
Charter College
Associate of Science - Computer Networking
Charter College
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