Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Longnecker

103A Griffith Court ,AZ

Summary

Dynamic Retail Associate Manager at Müller Modezentrum with a proven track record in enhancing customer satisfaction and driving sales through effective upselling and personalized service. Skilled in operations management and team leadership, I foster a collaborative environment that promotes growth and achieves sales targets while maintaining exceptional attention to detail.

Experienced with team leadership, customer service excellence, and operational efficiency. Utilizes effective communication and strategic planning to enhance store performance and employee productivity. Track record of fostering positive work environment and maintaining high standards of customer satisfaction.

Overview

8
8
years of professional experience

Work History

Retail Associate Manager

Müller Modezentrum
10.2014 - 09.2022
  • Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
  • Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
  • Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
  • Increased sales through effective upselling techniques and in-depth product knowledge.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Demonstrated excellent time management skills while juggling multiple tasks such as assisting customers while restocking shelves or tidying displays.

Education

Equivalent To High School Diploma/GED -

Sophie Scholl Realschule
Weiden I.D. Opf
07.2012

Skills

  • Store operations
  • Delegation and supervision
  • Operations management
  • Sales strategy development
  • Loss prevention strategies
  • Merchandise inspection
  • Promotions and marketing
  • Sales coaching
  • Customer engagement
  • Retail operations
  • Staff development
  • Merchandise display
  • Fast Learner
  • Highly dependable
  • Excellent attention to detail
  • Hard worker and dependable
  • Sales monitoring
  • Sales target achievement
  • Replenishment oversight
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility

Languages

English
Native or Bilingual
German
Native or Bilingual
French
Limited Working

Timeline

Retail Associate Manager

Müller Modezentrum
10.2014 - 09.2022

Equivalent To High School Diploma/GED -

Sophie Scholl Realschule
Sarah Longnecker