Sarah Loosley
Frisco
Summary
Experienced manager skilled in driving customer satisfaction and employee training. Known for implementing safety protocols and optimizing staffing levels to ensure smooth operations and high service standards.
Overview
12
12
years of professional experience
Work History
Manager
Trader Joe's
Dallas
02.2014 - 11.2025
- Oversaw store operations, ensuring strict compliance with company policies.
- Conducted regular stock audits to maintain inventory accuracy.
- Trained new employees on customer service and product knowledge standards.
- Developed promotional displays to improve product visibility and boost customer engagement.
- Coordinated schedules to optimize staffing levels during peak hours.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Implemented safety protocols to ensure a safe shopping environment for customers.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
St. Mary's High School
Colorado Springs, CO05-1994
Skills
- Store operations
- Inventory management
- Safety compliance
- Customer engagement
- Employee training
- Customer relationship management
- Team leadership
- Staff scheduling
- Visual merchandising
- Problem solving
- Effective communication
- Performance monitoring
- Time management
- Complaint resolution
- Complex Problem-solving
- Staff development
- Safety procedures
- Operations management
- Relationship building
- Verbal and written communication
Timeline
Manager
Trader Joe's
02.2014 - 11.2025
High School Diploma -
St. Mary's High School