Sarah Lovelace
Waterford,MI
Summary
Dynamic and adaptable Certified Phlebotomist with a diverse background, including roles at St. Joseph Mercy Oakland Hospital and Taco Bell. Excelled in leadership and problem-solving, achieving significant productivity increases and reducing employee turnover. Skilled in teamwork and communication, consistently delivering exceptional service and fostering a positive culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist
Trinity Health Oakland Hospital
Pontiac, Michigan
10.2022 - Current
- Correctly identifying patients and their personal information
- Registering patients in computer system EPIC
- Extracting blood from patients through venipunctures
- Testing and analyzing blood and more specimen using the correct equipment
- Preparing specimen for transportation
- Delivered exceptional service to every patient
Childcare Provider
Childcare Provider
Waterford, Michigan
11.2013 - Current
- Supervised and guided children towards good behaviors and opportunities for learning
- Coordinated efficient schedule for parents
- Introduced stimulation with conversation and interaction
- Helped with physical skills by doing crafts like painting and drawing
- Communicated with parents about daily activities and behaviors
- Helped their emotional and social development
- Modeled responses to certain situations and reinforced good choices
Pandemic Screener
Trinity Health Oakland Hospital
Pontiac, Michigan
03.2021 - 07.2022
- Completed COVID-19 screening procedures of individuals coming into the hospital
- Completed temperature readings on guests from infrared thermometer screening devices
- Maintained results precision by calibrating thermometers to the manufacturer's specifications
- Served the public with directions and public information
- Prevented unnecessary risks to the public and other employees by consistently wearing the required personal protective equipment
- Reduced the spread of germs by using proper cleaning and sanitization protocols
Assistant General Manager
Taco Bell
Auburn Hills, Michigan
12.2016 - 01.2021
- Helped with all administrative needs like record keeping and payroll administration
- Created an increase in productivity by removing bottlenecks and keeping enough resources for team needs
- Reached all financial and customer service targets consistently
- Interviewed, hired, and trained team members and managers
- Operated the store in adherence with all store policies and guidelines
- Encouraged a positive culture within the workplace focused on job satisfaction and teamwork
- Reduced employee turnover by celebrating employees on appreciation days and effective training policies
Education
Associates in Science of Nursing - Nursing
Schoolcraft Community College
Livonia, Michigan08-2026
Associates in General Education -
Oakland Community College
Waterford, Michigan06.2023
Certified Phlebotomist -
MedRight Inc
Troy, Michigan08.2022
High School Diploma -
Waterford Mott High School
Waterford, Michigan06.2018
Skills
- Teamwork
- Adaptability
- Time management
- Problem Solving
- Initiative
- Communication
- Leadership
- Creativity
References
- Quinton Scruggs, General Manager, Taco Bell Auburn Hills, 248-812-8933
- Shelby Florez, Manager, St. Joseph Mercy Oakland Hospital, 586-944-8880
- Gidget Hartman, Laboratory Manager, St. Joseph Mercy Oakland Hospital, 248-804-3883
Certification
- Certified Phlebotomist
- BLS (CPR and AED) Certified
- ServSafe Manager Certification
Timeline
Certified Phlebotomist
Trinity Health Oakland Hospital
10.2022 - Current
Pandemic Screener
Trinity Health Oakland Hospital
03.2021 - 07.2022
Assistant General Manager
Taco Bell
12.2016 - 01.2021
Childcare Provider
Childcare Provider
11.2013 - Current
- Certified Phlebotomist
- BLS (CPR and AED) Certified
- ServSafe Manager Certification
Associates in Science of Nursing - Nursing
Schoolcraft Community College
Associates in General Education -
Oakland Community College
Certified Phlebotomist -
MedRight Inc
High School Diploma -
Waterford Mott High School
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