Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Lowery - Palmer

Cocoa

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

35
35
years of professional experience

Work History

Deli/Cashier/Customer Service Staff Member

publix
Rockledge
07.1990 - 04.2025
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Communicated effectively with co-workers to coordinate workflow during busy periods.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Maintained cleanliness in the deli area by wiping down counters and cleaning spilled food or drink items.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returns and exchanges efficiently while providing excellent customer service.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Stocked shelves with fresh merchandise as needed throughout shift.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Resolved customer complaints quickly and professionally when necessary.
  • Checked expiration dates on deli products to ensure quality standards were met.
  • Followed recipes and customer requests to prepare meals.
  • Answered customers' questions and provided information on store procedures or policies.
  • Welcomed customers, offering assistance to help find store items.
  • Ensured that all customers received their orders accurately and in a timely manner.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.

Hair Stylist

super cuts
Rockledge
09.2017 - 10.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Operated equipment and machinery according to safety guidelines.
  • Updated and maintained databases with current information.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Identified needs of customers promptly and efficiently.
  • Updated and maintained customer information records and beauty services provided.
  • Operated cash registers to receive payments from patrons.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Pre-booked future appointments to increase repeat business.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Responded to customer inquiries by phone, email, and in person.
  • Organized scheduling of appointments throughout the day.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Advised clients on how to maintain their haircuts between visits.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Demonstrated knowledge of health and safety regulations in the workplace.

Hair Stylist

Super Cuts Salon Back lick Rd
Rockledge
06.2007 - 06.2009
  • Applied highlights, lowlights or other coloring techniques.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Managed cash register transactions during checkout process.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Applied water or setting, straightening or waving solutions to hair.
  • Tracked inventory of supplies used for styling services.
  • Educated clients on proper home hair care maintenance techniques.
  • Recommended products to clients based on their individual needs.
  • Worked collaboratively with colleagues to achieve common goals.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Advised clients on how to maintain their haircuts between visits.
  • Sanitized workstations and salon equipment to reduce risk of infection.

Education

High School Diploma -

Cocoa High School
Cocoa, FL
05-1991

Associate of Arts -

Brevard Community College
Cocoa, FL

Skills

  • Relationship building
  • Effective communication
  • Conflict resolution
  • Sanitation practices
  • Product knowledge
  • Customer service
  • Cash handling
  • Sanitation and safety standards
  • Issue resolution
  • Non-verbal communication
  • Liquor law compliance
  • Proper food handling
  • Customer transactions
  • Teamwork
  • Cleanliness
  • Customer assistance
  • Patience and empathy
  • Hospitality and accommodation
  • Loss prevention
  • Food services
  • Product displays and showcases
  • Interpersonal skills
  • Product presentation
  • Training and mentoring
  • Organizational skills
  • Inventory oversight
  • Point of sale operation
  • Attention to detail
  • Active listening
  • Problem solving
  • Time management
  • Sales transactions
  • Cash register operation
  • Food safety practices
  • Order accuracy
  • Inventory management
  • Team collaboration
  • Restock products
  • Reliable and responsible
  • Staff supervision
  • Food running
  • Goal setting
  • Analytical thinking

Timeline

Hair Stylist

super cuts
09.2017 - 10.2020

Hair Stylist

Super Cuts Salon Back lick Rd
06.2007 - 06.2009

Deli/Cashier/Customer Service Staff Member

publix
07.1990 - 04.2025

High School Diploma -

Cocoa High School

Associate of Arts -

Brevard Community College

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