Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Executive Assistant
Isabella Bank
Mt. Pleasant, Michigan
08.2023 - Current
Organized and managed complex calendar of appointments and meetings for Bank President.
Maintained confidential records and files related to executive operations.
Prepared reports, agendas, minutes, and other documents as needed by the executive team.
Oversaw inventory control processes ensuring availability of supplies at all times.
Set up meetings for senior management and updated calendars.
Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Wealth Administrative Assistant
Isabella Bank
Mt. Pleasant, MI
02.2023 - 08.2023
Provided secretarial and office management support while building cooperative working relationships.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Bank Teller
Isabella Bank
Mt. Pleasant, MI
08.2022 - 02.2023
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Reconciled cash and checks against computer records at end of shift.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Maintained confidentiality of bank records and client information.
Built and maintained client relationships through quality, personalized interactions.
Delivered exceptional service to customers in person or over telephone.
Family Readiness Group Volunteer
United States Army
10/01/05 - 10/01/16
Met with command team and kept families informed on training schedules and deployments.
Planned events for families during deployments and while being stationed overseas.
Welcomed families to their overseas assignment with welcome baskets and packets with resources for their new duty station.