Summary
Overview
Work History
Education
Skills
Timeline
Sarah Loy

Sarah Loy

Landisville,PA

Summary

Motivated and accomplished Inside and Outside Sales Representative with a strong focus on follow-through and attention to detail. Excels in building and maintaining relationships, negotiating deals, and successfully closing sales. Reputation is built on being detail-oriented, innovative, and self-motivated. Congenial salesperson and effective account manager consistently deliver exceptional customer service. Brings a dynamic approach to every interaction.

Overview

13
13
years of professional experience

Work History

Outside Sales Representative

Woodgrain / Huttig Building Products
03.2021 - Current
    • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
    • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
    • Established new accounts through cold calling and personal visits to potential customers.
    • Managed a large client base, consistently
    • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
    • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
    • Collaborate and communicate across departments to deliver profitable sales growth and customer satisfaction.
    • Responsible for 114 customer accounts over three states.

Restoration & Remodel Specialist

Huttig Building Products
06.2018 - 04.2020

Responsible for growing sales of assigned product line in specific geographic territory to Home Depot

  • Exceptional personal initiative, coupled with competitive drive, along with ability to stay focused on results while achieving performance objectives
  • Innovative creativity in planning and problem solving
  • Investigates and resolves customer problems
  • Works closely with inside sales representatives, buyers and product managers
  • Communicates all assigned vendor line changes (pricing, product line deletions / additions, lead-times, etc.) in a timely manner to the appropriate personnel throughout all corporate and branch organizations
  • Develops and maintains relationships with purchasing contacts
  • Highly driven and disciplined with a sense of urgency for goal achievement
  • Continuous dedication and commitment in the pursuit of high standards of achieve to achieve all goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Responsible for overseeing 75+ Home Depot Locations.

Inside Sales Representative

Huttig Building Products Inc
01.2015 - 06.2018
    • Sell and promote building materials [doors, deck, rail, trim, insulating, pavers] millwork & columns, and other products through dealers and builders at the showroom and customers' place of business
    • Convert inquiries into sales via estimates/quotes on SX.e Navigation System that will support all customer provided requirements
    • Input & maintain customer database with sales information and detailed history
    • Investigate and resolve customer problems
    • Use product knowledge to assist customers with technical inquiries
    • Prepare sales reports
    • 2017 over 2016 - 10% increase of individual sales.
    • Answered customers' questions regarding products, prices, and availability.
    • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
    • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
    • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Lead sales generator

H2-LLC
10.2011 - 01.2015
    • Process customer requests for information about shower doors distributed by The Home Depot store
    • Contact the potential clients via telephone to analyze their requirements and offer product information and pricing
    • Maintain knowledge of all products, pricing, promotions, and installation perimeters to generate accurate quotes
    • Provide timely support to the sales team with leads that are generated from the qualifying phone evaluations
    • Complete daily sales activity reports, assist in processing payments for The Home Depot contracts, create and modify invoices and sales reports.
    • Provided regular updates to senior management on lead generation efforts, highlighting successes and areas for improvement.
    • Streamlined the lead qualification process, ensuring that high-quality prospects were identified and prioritized for further engagement.

Education

Diploma -

Lancaster Catholic High School, Lancaster, PA
06.1997

Skills

    Relationship Building

    Motivated Team Player

    Problem-Solving

    Customer Service-Oriented

    Team Leadership

    Relationship cultivation

    Phone and Email Etiquette

    Positive outlook

    High Energy

    Customer focused-service

Timeline

Outside Sales Representative - Woodgrain / Huttig Building Products
03.2021 - Current
Restoration & Remodel Specialist - Huttig Building Products
06.2018 - 04.2020
Inside Sales Representative - Huttig Building Products Inc
01.2015 - 06.2018
Lead sales generator - H2-LLC
10.2011 - 01.2015
Lancaster Catholic High School - Diploma,
Sarah Loy