Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sarah Lucey

Elgin ,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised as well as a team and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Office Manager

Redmon's Village Towing
Schaumburg, IL
02.2017 - Current
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Established relationships with local police departments for assistance when needed.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Developed and implemented office policies and procedures.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Provided training to new hires on office policies and procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Provided leadership, insight and mentoring to newly hired employees

Certified Nursing Assistant

Heritage Health: Therapy & Senior Care
Elgin , IL
08.2015 - 02.2017
  • Assisted patients with activities of daily living
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided comfort measures
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Education

Bachelor of Arts - Human Services

Columbia College
Elgin
05-2022

Associate of Applied Science - Criminal Justice

Elgin Community College
Elgin, IL
05-2016

Skills

  • Employee Supervision
  • Teamwork and Leadership
  • Time management abilities
  • Customer Service

References

References available upon request.

Timeline

Office Manager

Redmon's Village Towing
02.2017 - Current

Certified Nursing Assistant

Heritage Health: Therapy & Senior Care
08.2015 - 02.2017

Bachelor of Arts - Human Services

Columbia College

Associate of Applied Science - Criminal Justice

Elgin Community College

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Sarah Lucey