Proficient in administrative operations and leadership, with strong organizational skills and budget management expertise. Effective communication supports dynamic business environments and drives continuous improvements. Proven ability to enhance operational efficiency and foster team collaboration.
Executed routine administrative tasks, including scheduling appointments and organizing files.
Managed daily office operations as key holder, supervising opening and closing procedures.
Prepared Excel spreadsheets for data analysis and reporting purposes.
Assisted customers via phone and in-person, efficiently addressing inquiries.
Scheduled jobs for technicians, ensuring timely dispatch and service delivery.
Authorized procedures and estimated costs for insurance claims.
Served as medical assistant for cardiologist, ensuring efficient patient care.
Took vital signs and performed EKGs to support diagnostic processes.
Refilled prescriptions as necessary to maintain patient medication regimens.
Assisted with opening and closing store operations to ensure proper security protocols.
Prepared cash deposits by counting petty cash and balancing money drawers.
Printed daily project reports to track progress and performance metrics.
Facilitated stock management by assisting in merchandise replenishment.
Streamlined clerical processes by overseeing copying, scanning, and file management for employees.
Developed and maintained spreadsheets utilizing advanced Excel functions to track rail car sand inventory.
Supervised receptionist area, greeting visitors and addressing inquiries via phone and in-person.
Controlled office supply inventory, ensuring timely ordering of depleting or low-level stock.
Executed opening and closing checklists in accordance with established standards.
Delivered exceptional customer service by efficiently clearing restaurant tables.
Maintained high-quality service throughout all customer interactions.
Managed diverse customer service and administrative tasks to resolve issues efficiently.
Provided daily bilingual support as sole Spanish/English representative.
Advanced from receptionist role to tax professional during seasonal employment.
Organizational and communication skills
Microsoft Windows and Excel
Multi-line phone operation
Interpersonal skills
Insurance claims processing
Bookkeeping and finance management
Payroll processing