Sarah Macik
Big Spring,TX
Summary
Professional in administrative and financial functions with strong background in account management and office administration. Expertise in financial reporting, invoicing, and maintaining accurate records. Very well known for strong focus on team collaboration and achieving results, with flexibility to adapt to change as needed. Im reliable, organized, and skilled in using accounting software and office tools. Well versed in logging, outputting and ordering inventory as needed. I also carry 7 years of experience in collections.
Overview
10
10
years of professional experience
Work History
Store Manager
Fantastic Rentals Dba. Tire Time Rentals
06.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Matched purchase orders with invoices and recorded necessary information.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained accurate records of all collections activities, ensuring proper documentation for auditing purposes.
Education
High School Diploma -
Coahoma High School
Coahoma05-2013
Skills
- Customer service
- Multitasking and organization
- Outstanding communication skills
- Inventory management
- Cash management
- Store opening and closing
- Retail inventory management
- Opening and closing procedures
- Relationship building and management
- Bank deposit procedures
- Supply ordering
- Data entry
Timeline
Store Manager
Fantastic Rentals Dba. Tire Time Rentals
06.2015 - Current
High School Diploma -
Coahoma High School
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