Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Magana

Fort Worth

Summary

Adept in employee relations and office administration, I significantly enhanced recruitment processes and data security at the Army Corps of Engineers. My expertise in Microsoft Office and strong communication skills streamlined HR functions, achieving a notable increase in onboarding efficiency.

Overview

16
16
years of professional experience

Work History

HR Assistant

Army Corps of Engineers
02.2023 - Current
  • Coordinated onboarding processes for new hires, including preparation of materials and orientation schedules.
  • Handled employee inquiries regarding benefits, policies, and procedures with a helpful approach.
  • Supported recruitment efforts by scheduling interviews and communicating with candidates.
  • Assisted in conducting employee training sessions by preparing materials and setting up equipment.
  • Submitted eligible candidates for pre-employment security, drug testing, and physicals
  • Conducted In-Processing of new hires into agency
  • Provided recruitment and placement administrative support for HR Specialists to process actions
  • Conducted recruitment for lower-grade positions within agency
  • Responded to customer inquiries regarding hiring process, and provided next steps for new hire process
  • Utilized office automation equipment to perform various administrative duties while processing HR actions
  • Utilized automated recruitment tool to advertise and fill positions of need within agency
  • Review ATAAPS time-keeping system for employees to ensure correctness and adjust accordingly
  • Generate weekly virtual in-processing, aging referral, and monthly suspense reports
  • Preparing/coding non-competitive Requests for Personnel Actions (RPA) in DCPDS utilizing the GPPA to add the NOA, LAC and any pertinent Part D and Part F remarks prior to sending forward to the CIVPRC for finalization. Utilize AutoNOA to upload documents to an employee’s eOPF.
  • Analyzing important New Hire documents for accuracy and ensure all requirements have been met.
  • Virtually in-processed New Hire using Microsoft Teams
  • Sent out Welcome Letters along with other onboarding documents to New Hires
  • Initiated new hire background checks
  • Handled personal and confidential documents

Office Administrator

Elliott Electric Supply
04.2013 - 07.2017
  • Delivered concise reports to management, ensuring alignment on project status.
  • Scheduled and organized daily operational tasks to optimize team performance.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reconciled account files and produced monthly reports.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Supported office manager with proactive correspondence management, document coordination and customer relations.

Discounting Clerk

Mercedes-Benz Financial Services
01.2012 - 10.2012
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Reviewed vehicle contracts, and edited documents for accuracy.
  • Produced high-quality communications for internal and external use.

Receptionist, Accounts Receivable

Dealer Electrical Supply
08.2009 - 09.2012
  • Managed incoming calls with professionalism, directing inquiries to relevant departments.
  • Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
  • Organized office documents and files, maintaining a clean workspace for optimal productivity.
  • Maintained accurate financial records through diligent data entry, contributing to overall company organization.
  • Optimized cash flow management by accurately recording payments received from clients.
  • Resolved client concerns quickly through effective problem-solving techniques and exceptional customer service skills.
  • Collaborated with team members to ensure the smooth operation of daily tasks, fostering a positive work environment.
  • Supported the accounting department during audits by providing necessary documentation and clarifications on account reconciliations.
  • Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
  • Implemented new filing systems to improve document retrieval times, increasing overall office efficiency.
  • Increased accuracy in financial reporting by carefully reviewing account statements and correcting discrepancies.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Resolved customer problems and complaints.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Bachelor of Science - Integrative Studies

University of North Texas
Denton, TX
12-2021

Bachelor of Arts - Criminal Justice

University of North Texas
Denton, TX
12-2020

Associate of Arts - Criminal Justice

Tarrant County College
Fort Worth, TX
12-2017

Skills

  • Office administration
  • Employee relations
  • Human resources support
  • Customer Service
  • Document Management
  • Microsoft advanced proficiency in Excel, Word, Powerpoint and Outlook
  • Confidentiality and Data Security
  • Strong communication and Interpersonal Skills
  • Federal HR Systems
  • Employees Records Management

Timeline

HR Assistant

Army Corps of Engineers
02.2023 - Current

Office Administrator

Elliott Electric Supply
04.2013 - 07.2017

Discounting Clerk

Mercedes-Benz Financial Services
01.2012 - 10.2012

Receptionist, Accounts Receivable

Dealer Electrical Supply
08.2009 - 09.2012

Bachelor of Science - Integrative Studies

University of North Texas

Bachelor of Arts - Criminal Justice

University of North Texas

Associate of Arts - Criminal Justice

Tarrant County College
Sarah Magana