Driven and resourceful professional with [10]+ years of supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Department Manager
The Way International
08.2021 - Current
Manage the daily operations of the department, including budgeting, personnel management, and workflow optimization.
Create detailed reports for upper management outlining progress made towards department goals.
Establish effective communication channels between departments to promote collaboration and teamwork.
Organize special projects related to the department's core objectives.
Provide administrative support such as preparing correspondence, scheduling appointments, managing calendars.
Collaborate with internal departments to schedule meetings, conferences, and events.
Maintain accurate records of all financial transactions.
Ensure compliance with government regulations regarding workplace safety and health standards.
Process invoices received from vendors in a timely manner while ensuring accuracy of information provided.
Administrative Support/Hospitality
The Way International
07.2016 - 07.2021
Supported the Chief Administrative Officer with daily tasks.
Assisted in preparation of the annual calendar for the Board of Directors.
Managed department calendar.
Updated daily task list for supervisor.
Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Composed professional correspondence such as letters, memos, emails.
Maintained office supplies inventory.
Drafted, proofread, and edited confidential correspondence and documents.
Developed efficient systems for scheduling and assigning duties to staff members.
Managed the supply inventory.
Actively sought out opportunities for improving procedures and processes within the hospitality division.
Switchboard Operator
The Way International
08.2010 - 09.2013
Performed administrative duties such as filing documents, updating logs, making copies.
Monitored alarms from different locations within the building, responding immediately as necessary.
Identified problems quickly and took initiative to resolve them independently or escalated appropriately.
Responded promptly to caller requests for assistance.
Worked collaboratively with colleagues across other departments.
Proficient in operating a multi-line phone system.
Operated office equipment such as computers, fax machines, scanners, proficiently.
Transferred callers to appropriate personnel when needed.
Education
Bachelor of Arts (B.A.) in Theology -
The Way International
New Knoxville, Ohio
07.2016
Bachelor of Science (B.S.) in Forensic Science -
Columbia College
Columbia, Missouri
12.2008
Associate in Science (A.S.) in Pre-Engineering Studies -
Moberly Area Community College
Moberly, Missouri
05.2004
Skills
Goals and performance
Office Management
Staff Management
Work Planning and Organization
Scheduling
Administrative Support
Strong Problem Solver
Certification
Certified Custodial Manager
Accredited Auditing Professional
Certified Workloading Specialist
References
References available upon request
Timeline
Department Manager
The Way International
08.2021 - Current
Administrative Support/Hospitality
The Way International
07.2016 - 07.2021
Switchboard Operator
The Way International
08.2010 - 09.2013
Bachelor of Arts (B.A.) in Theology -
The Way International
Bachelor of Science (B.S.) in Forensic Science -
Columbia College
Associate in Science (A.S.) in Pre-Engineering Studies -
BILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONALBILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONAL