Sarah Mangum
Pensacola,FL
Summary
-Reliable Beach Lifeguard with good monitoring abilities and understanding of changing ocean conditions. Handling large crowds and dealing with dangerous environments. Hardworking and dedicated to swimmer safety.
-Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue.
- Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beach Lifeguard
Pensacola Beach
05.2022 - Current
- Verified EMR to effectively handle any emergency or stressful problems.
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Scheduled, coordinated and conducted in-service training for 80 hour courses, to promote full competence in first aid, CPR, and water rescue techniques.
Hostess
Crabs On The Beach
05.2022 - 06.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Swim Lesson Instructor
Mobile Country Club
05.2019 - 07.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Developed and implemented lesson plans based on individual student needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Education
No Degree - General Business
The University of West Florida
Pensacola, FL05.2025
Skills
- Complex Problem-Solving
- Emergency Awareness
- Inspect Equipment and Facilities
- Phone Inquiries
- Hospitality and Accommodation
- Group and Individual Instruction
- Leadership and Coaching
- Progress Monitoring and Goal Attainment
- Restaurant Operation
Certification
- Certified CPR, EMR, Pensacola Beach
- Certified Personal Computer Applications, University of West Florida
Timeline
Beach Lifeguard
Pensacola Beach
05.2022 - Current
Hostess
Crabs On The Beach
05.2022 - 06.2022
Swim Lesson Instructor
Mobile Country Club
05.2019 - 07.2019
No Degree - General Business
The University of West Florida
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