Sarah Manley
Riverside,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Hostess/Bartender
Shogun
Corona, CA
12.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Receptionist
Villa De Anza
03.2023 - 08.2023
- Greeted clients and visitors with a positive, helpful attitude
- Handled inquiries and complaints via phone, email, and in person
- Assisted with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans
- Helped maintain workplace security by screening visitors, checking badges, and maintaining visitor logs
- Collected payments from clients
- Kept daily logs of anything significant that happened throughout the day so we can keep track and stay on task.
Sales Associate
Lane Bryant
02.2022 - 02.2023
- Suggested treatments and styles to suit customer appearance and fashion choices
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Organized sales area and workstation to showcase products and boost sales
- Documents sales by creating or updating customer profile records
- Greeting and receiving clients warmly and informing of current sales, taking phone calls, entering appointments and collecting payments for services rendered, entering sales in-store and online orders in register for prompt customer service
- Checked in and processed incoming store orders for client pick-up and prepared outgoing requests; pulling products from store inventory, printing invoices, packed items and prepared shipments
Barista
Starbucks
San Jacinto, CA
09.2020 - 07.2021
- Provided excellent customer service in a fast paced, high demand environment
- De-escalated customer concerns through thoughtful and timely attention to issues
- Exercised strong communication and collaboration skills to work effectively on a team
- Paid strong attention to detail to ensure customers are satisfied with accurate orders.
Picker
Amazon
Moreno Valley, CA
06.2020 - 08.2020
- Pulled products based on daily orders
- Met specifics of customer orders in a timely manner
- Monitored product quality regularly, reporting problems to mitigate safety issues
- Kept products separated, organized and in good rotation
- Experienced in using a RF scanner.
Server
Ocean Pho
Redlands, CA
07.2019 - 09.2019
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions
- Monitored dining room for cleanliness and proper set-up at all times.
Independent Beauty Consultant
Mary Kay (Self-Employed)
, CA
09.2018 - 04.2019
- Sell beauty products to current and prospective clients by being personable, knowledgeable, and reliable
- Provide excellent customer service to clients, including timely delivery of purchases and assistance with product issues
- Networking with other independent consultants to ensure unavailable product may be able to be obtained quickly.
Receptionist
Mattress Brothers
Redlands, CA
08.2017 - 12.2018
- Handled customer inquiries by phone and email professionally and courteously
- Provided general customer service
- Advised sales staff of customer service issues and needs reported and assisted in resolution
- Assisted staff with invoice completion, payments and inventory reconciliation.
Education
High School Diploma -
Grace Learning Center
Mobile12-2018
Skills
- Customer Service
- Food Running
- Positive and Professional
- Point of Sale Systems
- Detail Oriented
- Strong Interpersonal Skills
- Guest Relations
- Phone Etiquette
- Guest Engagement
References
- Nikkal Feyrouz, Owner of The Dancing Belly, (909)9080927
- Laura Jackson, Mary Kay Independent Beauty Consultant, (951)833-4466
- Miah El-Duwaik, Stylist at Lane Bryant, (916)284-6473
Languages
Spanish
Limited
Timeline
Hostess/Bartender
Shogun
12.2023 - Current
Receptionist
Villa De Anza
03.2023 - 08.2023
Sales Associate
Lane Bryant
02.2022 - 02.2023
Barista
Starbucks
09.2020 - 07.2021
Picker
Amazon
06.2020 - 08.2020
Server
Ocean Pho
07.2019 - 09.2019
Independent Beauty Consultant
Mary Kay (Self-Employed)
09.2018 - 04.2019
Receptionist
Mattress Brothers
08.2017 - 12.2018
High School Diploma -
Grace Learning Center
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