Sarah Marshburn
WINTER GARDEN
Summary
Patient-focused ACM certified Registered Nurse with 14 years of diverse experience in direct patient care, complex case management and department operations. Skilled at multitasking and prioritizing patient and family needs. Proven success at facilitating decreased LOS as part of a multi-disciplinary team. Offering expertise in the specialty of Complex Case Management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Travel RN Case Manager
AMN Healthcare / Kaiser / Virginia Hospital Center
03.2025 - Current
- Delivered patient-centered care in diverse clinical settings across multiple states in VA, DC, and MD specifically.
- Collaborated with interdisciplinary teams to develop and implement individualized discharge plans to promote decreased LOS and prevent readmission. This includes discharges to home with home health services, home hospice, GIP hospice, SNF, Acute Rehab, LTC, ALF placement, and LTACH
- Educated patients and families on disease management and post-discharge care strategies.
- Streamlined documentation processes, increasing efficiency in patient record management.
- Mentored junior nurse case managers and staff, fostering a culture of continuous learning and improvement.
- Participated in quality improvement initiatives, contributing to enhanced healthcare delivery outcomes including more effective work flow, ie recommendations on improving communication during MDRs
- Collaborated with patients, families and interdisciplinary teams to early identify both medical and social barriers to effectively progress patients thru the continuum of care
RN Case Manager
Tufts Medical Center
04.2024 - 03.2025
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities and challenging social situations requiring close monitoring and coordination of various healthcare services, including LTACH placement, LTC placement and complicated home health discharges
- Collaborated closely with physicians to develop individualized treatment plans and follow up plans, supporting optimal patient outcomes and prevented hospital readmissions
- Educated patients and families on available community resources, facilitating access to necessary support services. Executed community discharge plans in conjunction with the social work team.
- Functioned as a float RN Case Manager/Discharge planner working on all units of the hospital
- Worked on a task force alongside the ACNO of Tufts Medicine to assist with identifying hospital-wide discharge barriers as part of TMC plan to implement Ai technology
Travel RN Case Manager
GQR/Tufts Medical Center
02.2024 - 04.2024
- Adapted quickly to new environments, swiftly becoming familiar with facility-specific workflows and practices while maintaining a high level of performance.
- Worked as a float case manager on units such as the cardiac unit, trauma/neuro/neuro surg unit, renal, GI, ICUs, Medical/Surgical, Ortho, Oncology, PACUs/Obs units
- Facilitated disposition plans such as LTACH, SNF, acute rehab, home health, Assisted Living and group home discharges
Travel RN Case Manager
Meleeo/GHR/Providence Alaska Medical Center
10.2023 - 01.2024
- Adapted quickly to new environments, swiftly becoming familiar with facility-specific workflows and practices while maintaining a high level of performance.
- Worked as a float case manager as part of a cohort team to facilitate discharges from the hospital
- Navigated the challenging and remote climate of Alaska to promote safe and creative discharge plans with patients and their family members
- Assisted in arranging various transportation out of the hospital for patients to include taxis, wheelchair vans, ambulance transport and air transport
Travel RN Case Manager
GQR/Tufts Medical Center
04.2023 - 09.2023
- Worked as an integral part of the multi-disciplinary team to facilitate discharge plans, manage LOS and prevent readmissions
- Adapted quickly to new environments, swiftly becoming familiar with facility-specific workflows and practices while maintaining a high level of performance.
- Worked primarily on the fast-paced and complex trauma/neuro/neurosurgical unit managing medically and socially complex patient cases
- Worked along-side patients and their family members to help them navigate discharge options for smooth transitions out of the acute hospital setting
Travel RN Case Manager
Meleeo/Virginia Mason Medical Center
11.2022 - 03.2023
- Adapted quickly to new environments, swiftly becoming familiar with facility-specific workflows and practices while maintaining a high level of performance.
- Was utilized as a float case manager working on every unit of the hospital including telemetry, GI, med/surgical, ICU, and Ortho.
- Acted as a complex case manager transitioning medically and socially complex patient's out of the hospital into group homes, LTACHs, SNFs and Acute Rehabs.
- Maintained high-quality patient care standards by adhering to facility protocols, policies, and procedures.
- Delivered regulatory letters to patients to include IMMs, HINNs, MOONs, DNOD
- Successfully discharged the hospital's longest LOS patient of over a year to ALF
Travel RN Care Manager/Fusion Medical Staffing
Inova Fairfax Medical Center
01.2022 - 10.2022
- The RN Case Manager works as part of the multi-disciplinary team evaluating patient care to aid in transitioning patients thru the continuum of care
- Responsibility includes working collaboratively to develop safe discharge plans specific to each patient and their family
- Duties also include navigating complex case management cases, meeting LOS goals and actively engaging in performance improvement activities
- This particular assignment is a 24 bed step-down trauma and acute surgery unit as well as an 16 bed trauma ICU.
Staff RN Integrated Care Manager
Sentara Health System/Sentara Williamsburg
06.2021 - 12.2021
- As an Integrated Care Manager with Sentara, the focus is on collaborating with the providers, nursing staff, patients and families to develop safe transition plans for post-acute care
- The position's primary duty is customizing what is best for the patients
- This includes helping with arrangements for home health, skilled nursing facility, rehab, long term care placement, LTACH, home medical equipment, and community resources
- Goal of the ICM is to focus on discharge planning, manage LOS and focus on preventing readmissions
- At SWRMC I managed a 24 bed ortho/medical-surgical unit.
Staff RN Integrated Care Manager
Sentara Health System/Norfolk General
11.2020 - 06.2021
- Sentara Norfolk General Hospital is a busy level I trauma facility
- The position's primary duty is customizing what is best for the patients and their families
- This includes helping with arrangements for home health, skilled nursing facility, rehab, long term care placement, LTACH, home medical equipment, and community resources
- Goal of the ICM is to focus on discharge planning, manage LOS and focus on preventing readmissions
- I worked at the Sentara Heart Hospital managing medically complex patients with challenging discharges – ranging from covid patients, cardiac transplant patients from out of state, patients requiring milrinone infusions, etc
- The caseload was between 20-30 patients on the step-down and ICU.
RN Care Manager
Bon Secours Mary Immaculate Hospital
11.2017 - 11.2020
- Focus on length of stay and discharge planning in an acute hospital setting
- Work closely with physicians and interdisciplinary team members in the provision of patient care, focusing on clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payers
- The role integrates and coordinates with utilization review management, care facilitation, and discharge planning
- The care management team is designated a patient caseload up to 24 patients and applies clinical expertise and appropriate criteria to meet patient needs across the continuum of care, recognizes and assists to reduce barriers to care and discharge, and manage length of stay
- In addition, CM takes evening and weekend call for care management team for the entire hospital on several weekends each month.
Staff ED RN
Bon Secours – Harbour View Emergency Department
03.2016 - 10.2018
- Provide excellence in patient centered nursing care following the protocols, guidelines and mission statement established by a faith-based healthcare facility
- Utilizes both professional and supervisory discretion and independent nursing judgment while working in a busy 14 bed stand-alone Emergency Department, including respiratory care
- Works under general supervision
- Recognizes the need for teamwork and functions as part of a multi-disciplinary team
- Supervises ED techs and ED paramedics
- Training in Epic computer charting
- Preceptor for nursing students.
Labor and Delivery RN
Bon Secours – DePaul Medical Center
01.2016 - 03.2016
- Provide patient centered holistic nursing care to women while in labor
- Assist with relaxation techniques
- Review patient birth plans
- Discuss and monitor pain management with both the patient and providers
- Continuous fetal monitoring while patient labors
- Work with doulas, midwives and physicians during deliveries
- Act as circulating RN in the OR during cesarean section deliveries.
Emergency Department RN
Adventist Bolingbrook Hospital
09.2014 - 12.2015
- Provide excellence in patient centered nursing care following the protocols, guidelines and mission statement established by a faith-based healthcare facility
- Utilizes both professional and supervisory discretion and independent judgment while working in a busy 22 bed Trauma II Emergency Department
- Works under general supervision
- Recognizes the need for teamwork and functions as part of a multi-disciplinary team
- Supervises ED techs and ED paramedics
- Training in Cerner computer charting
- Preceptor for nursing and EMT/Paramedic students.
Emergency Department RN
Bon Secours Richmond Community Hospital
02.2013 - 09.2014
- Provide excellence in patient centered nursing care at community hospital in 16 bed emergency department: including 4 fast track beds
- Assess and evaluate patients and implement nursing interventions as indicated by nursing process and protocols
- Collaborate with healthcare team including: ED Physicians, mid-level providers, respiratory therapists, radiology technicians, RN’s, paramedics and ED technicians to provide safe and efficient care for all patients
- Supervise ED paramedics and technicians
- Clinical skills and education in: IV starts, pushes and drips; EPIC computer charting; cardiac monitoring; foley and straight catheter insertion and maintenance; codes; stroke protocol; ESI triage.
PRN Transporter
Retreat Doctors’ Hospital
07.2012 - 09.2012
- Transported patients to and from clinical and support areas as needed
- Cleaned equipment and stocked storage rooms
- Followed Standard Precautions using personal protective equipment as required
- Greeted and offered assistance to customers/patients throughout the hospital
- Assisted clinical staff in transferring patients to and from beds, wheelchairs or stretchers.
Education
A.A.S. Nursing -
John Tyler Community College
Richmond, VA12.2012
B.A. English -
Florida State University
Tallahassee, FL08.2007
Skills
- Chronic Disease Management
- Discharge Planning
- HIPAA Compliance
- Multidisciplinary Approach
- Care Coordination
- Case Evaluation
- Clinical assessment
- Complex Case Management
Additional Information
EMRs
- Epic
- Cerner
- Allscript
- Careport
- NaviHealth
Certification
- ACM-RN, 03/2026
- BLS
- Registered Nurse, Virginia License #0001242430
- Registered Nurse, District of Columbia #RN200004661
- Registered RN, Massachusetts #RN2373352
Timeline
Travel RN Case Manager
AMN Healthcare / Kaiser / Virginia Hospital Center
03.2025 - Current
RN Case Manager
Tufts Medical Center
04.2024 - 03.2025
Travel RN Case Manager
GQR/Tufts Medical Center
02.2024 - 04.2024
Travel RN Case Manager
Meleeo/GHR/Providence Alaska Medical Center
10.2023 - 01.2024
Travel RN Case Manager
GQR/Tufts Medical Center
04.2023 - 09.2023
Travel RN Case Manager
Meleeo/Virginia Mason Medical Center
11.2022 - 03.2023
Travel RN Care Manager/Fusion Medical Staffing
Inova Fairfax Medical Center
01.2022 - 10.2022
Staff RN Integrated Care Manager
Sentara Health System/Sentara Williamsburg
06.2021 - 12.2021
Staff RN Integrated Care Manager
Sentara Health System/Norfolk General
11.2020 - 06.2021
RN Care Manager
Bon Secours Mary Immaculate Hospital
11.2017 - 11.2020
Staff ED RN
Bon Secours – Harbour View Emergency Department
03.2016 - 10.2018
Labor and Delivery RN
Bon Secours – DePaul Medical Center
01.2016 - 03.2016
Emergency Department RN
Adventist Bolingbrook Hospital
09.2014 - 12.2015
Emergency Department RN
Bon Secours Richmond Community Hospital
02.2013 - 09.2014
PRN Transporter
Retreat Doctors’ Hospital
07.2012 - 09.2012
B.A. English -
Florida State University
A.A.S. Nursing -
John Tyler Community College