Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Martin

London,KY

Summary

Motivated worker with interpersonal communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Experience processing payments and meeting customer demands with friendly and welcoming attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Scribe

AQuity Solutions
11.2021 - Current
    • Document complete information about examinations, treatment plans, lab results, and other details directly into charts.
    • Accompany physicians through day in fast-paced, stressful environments.
    • Communicate with patients, healthcare providers, and other medical staff and personnel to obtain additional patient information and to clarify information and resolve issues.

Medical Float/Pediatric Receptionist

Hoskin's Medical Center
02.2021 - 10.2021
  • Coordinated payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized.
  • Actively listened to patients, handled concerns quickly and escalated major issues to supervisor.

Community Receptionist

Eastern Kentucky University
07.2020 - 12.2020
  • Taking phone calls from residents and visitors of a dorm hall and offering appropriate help and responses while ensuring safe environment for residents.
  • Greeting students, visitors, and fellow staff in a welcoming and friendly manner.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved visitor problems and complaints.

Staff Member

Treetop Adventure, Levi Jackson State Park
05.2016 - 09.2019
  • Received and submitted cash, credit and check payments.
  • Worked flexible hours and weekends.
  • Established positive relationships with customers and other staff members.
  • Established and maintained strong relationships with team members and participated in team-building activities.

Patient Care Sitter

Laurel Heights Nursing Home
05.2019 - 08.2019
  • Answered patient assistance calls, assessed needs, and offered support.
  • Delivered high-quality and compassionate care to patients in assisted living facility.

Education

Bachelor of Biomedical Sciences - Medical Sciences, Chemistry, And Psychology

EASTERN KENTUCKY UNIVERSITY
Richmond, KY

High School Diploma -

SOUTH LAUREL HIGH SCHOOL
London, KY

Skills

  • Customer service experience
  • Active listening
  • Team player
  • Effective communication
  • Experience handling cash, check, and card

Certification

[Basic Life Support], [American Heart Association] - [July 2022]

Timeline

Medical Scribe

AQuity Solutions
11.2021 - Current

[Basic Life Support], [American Heart Association] - [July 2022]

07-2021

Medical Float/Pediatric Receptionist

Hoskin's Medical Center
02.2021 - 10.2021

Community Receptionist

Eastern Kentucky University
07.2020 - 12.2020

Patient Care Sitter

Laurel Heights Nursing Home
05.2019 - 08.2019

Staff Member

Treetop Adventure, Levi Jackson State Park
05.2016 - 09.2019

Bachelor of Biomedical Sciences - Medical Sciences, Chemistry, And Psychology

EASTERN KENTUCKY UNIVERSITY

High School Diploma -

SOUTH LAUREL HIGH SCHOOL

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