Sarah Martin

Founded and managed a luxury brand specializing in handcrafted, non-toxic candles, perfumes, and body products. Designed and developed products, led marketing and sales strategies, and built a strong online presence. Managed all aspects of operations, including inventory, financials, and customer engagement. Created and executed brand vision, ensuring alignment with a luxury, health-conscious, and faith-based ethos.*

Reviewed, analyzed, and processed medical claims, ensuring compliance with company policies and regulatory requirements. Resolved discrepancies and communicated effectively with providers and members. Collaborated with cross-functional teams to address complex issues and improve claims processing efficiency. Maintained accurate records and participated in quality assurance audits.

Provided customer support by handling claims inquiries, resolving issues, and explaining benefits to members and providers. Ensured accurate documentation and compliance with regulations. Collaborated with internal teams to address complex claims and enhance customer satisfaction.

Led and motivated a sales team to exceed targets, delivering exceptional customer service. Managed inventory, visual merchandising, and in-store events. Trained staff on product knowledge and sales techniques, ensuring compliance with company standards. Analyzed sales data to drive improvements and maximize revenue.