Sarah Martin
Kahului,HI
Summary
Resourceful Childcare Provider with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Childcare Provider
Monkey Business Daycare
12.2003 - Current
- Developed age-appropriate activities and crafts to engage children.
- Helped six children develop motor skills in preparation for preschool and kindergarten.
- Provided support and guidance to children in conflict resolution.
- Dispensed six snacks and meals to children in accordance with nutritional guidelines.
- Monitored six children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Provided emotional support and guidance to children during difficult times.
- Assisted in potty training and other daily hygiene activities to support child development.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
TSA Bag Handler
DAL GLOBAL SERVICES LLC
03.2019 - 11.2019
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
- Assisted in training three new employees on company policies, safety measures, and handling techniques to ensure consistent quality across the team.
- Followed safety protocols to minimize workplace accidents.
- Lifted up to 50 pounds on regular basis.
Advocate for DV Clients
Women Helping Women
02.2018 - 10.2018
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Greeted and welcomed new clients, assisting with orientation of programming schedule and rules.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Improved client satisfaction by offering clear, understandable advice and maintaining open lines of communication.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
- Answered telephone and coordinated meetings.
- Worked effectively with eight team members to coordinate effective solutions to any question or concern.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Customer Service Desk Associate
Kahului Walmart
05.2001 - 11.2003
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored dozens of new employees on cashier duties and best practices, improving overall staff performance.
Bookseller/Barista
Borders Books and Music
05.1997 - 11.2000
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Assisted customers with locating books and other materials in store.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Collaborated with other staff to support smooth daily operations.
- Conducted inventory audits to identify and address discrepancies, maintaining accuracy in stock levels.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
- Maintained clean and organized workspace, ensuring welcoming and safe environment for customers.
Education
High school diploma -
Maui High School
Kahului, HI05-1995
Skills
- Childcare management
- Financial record management
- Infant and toddler support
- CPR and first aid training
- Friendly, positive attitude
- Dependable and responsible
- Organizational skills
- Verbal communication
- Active listening
- Multitasking Abilities
- Patience and empathy
Certification
- CPR and First Aid Training - 4/24-5/26
- Food Handling - 3/24-6/26
- Licensed Childcare Provider 6/24-6/25
Timeline
TSA Bag Handler
DAL GLOBAL SERVICES LLC
03.2019 - 11.2019
Advocate for DV Clients
Women Helping Women
02.2018 - 10.2018
Childcare Provider
Monkey Business Daycare
12.2003 - Current
Customer Service Desk Associate
Kahului Walmart
05.2001 - 11.2003
Bookseller/Barista
Borders Books and Music
05.1997 - 11.2000
High school diploma -
Maui High School
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