Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Martin

Limerick

Summary

Dynamic Mechanical Design Drafter with expertise in CAD software and 3D modeling, honed at Kyocera AVX Corp. . Proven ability to collaborate effectively with engineers, ensuring precision in technical drawings. Recognized for delivering exceptional customer service as a Senior Customer Service Representative, enhancing client satisfaction through proactive problem-solving.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and honesty to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

24
24
years of professional experience

Work History

Mechanical Design Drafter

Black Ink Designers Corp.
08.2001 - Current
  • Draft mechanical designs using CAD software.
  • Collaborated with engineers to develop technical drawings.
  • Learned industry standards for mechanical drafting projects.
  • Supported revisions of design documents to ensure accuracy.

Receptionist/Senior Customer Service Representative

York County Federal Credit Union
09.2001 - 10.2002
  • Managed daily front desk operations, ensuring seamless communication and efficient visitor handling.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Coordinated incoming and outgoing mail, optimizing distribution processes.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Sanford Regional Vocational Center
Sanford, ME
06-2001

Skills

  • Public Speaking/Interaction
  • Business Owner/Manager
  • Mathematics
  • 3D modeling expertise, Inventor
  • 2D drafting proficiency
  • AutoCAD proficiency
  • Excel, Word

Timeline

Receptionist/Senior Customer Service Representative

York County Federal Credit Union
09.2001 - 10.2002

Mechanical Design Drafter

Black Ink Designers Corp.
08.2001 - Current

High School Diploma -

Sanford Regional Vocational Center
Sarah Martin