Sarah Martin
Keego harbor
Summary
Results-driven Operations Manager with extensive experience in landscaping and customer service. Skilled in project management and team collaboration, consistently delivering high-quality outcomes and enhancing outdoor aesthetics. Proven track record in operations management and business strategy, adept at building strong relationships and training staff to meet organizational goals. Expertise includes office management, vendor negotiations, and financial oversight. Proficient in equipment maintenance and quality control within landscape management. Known for attention to detail and effective troubleshooting skills, contributing to high standards and client satisfaction.
Overview
8
8
years of professional experience
Work History
Business Owner
precisely done
Keego Harbor
01.2022 - Current
- Managed daily operations, ensuring smooth workflow and efficient service delivery.
- Provided excellent customer service by addressing client questions and concerns promptly.
- Collaborated with team members to execute landscaping projects efficiently and safely.
- Assisted in designing landscape layouts to enhance outdoor aesthetics and functionality.
- Monitored plant health, identifying pests and diseases for prompt treatment.
- Maintained gardens and landscapes by planting, weeding, and pruning plants.
- Used hand and power tools or equipment to complete a wide range of landscape and irrigation tasks.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Removed debris from work areas to ensure safety and organization. Maintained cleanliness of work areas during landscaping tasks.
Boat Detailer
skipper buds
Pontiac
04.2022 - 11.2022
- Performed exterior wash, line detailing, polishing and buffing of boat fleets.
- Cleaned and polished boat exteriors using specialized detailing products.
- Applied protective coatings to enhance boat surfaces and prevent damage.
- Scrubbed decks, hulls, and cabins with brushes and cleaning solutions.
- Inspected boats for imperfections and reported issues to management.
- Demonstrated safe handling of tools and equipment during detailing tasks.
- Organized cleaning supplies in designated areas to ensure easy access.
Skilled Laborer
k and B CNC tool and machine
Bucyrus
01.2020 - 10.2021
- Assisted in troubleshooting and resolving mechanical issues on production line.
- Troubleshot equipment malfunctions, effectively minimizing downtime on the production line.
- Operated assembly line equipment and maintained production flow.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Conducted routine inspections, verifying consistent adherence to product specifications.
- Inspected products for quality assurance and compliance with standards.
- Assembled components using hand tools and automated machinery.
- Maintained tools and equipment, ensuring optimal performance and compliance with safety standards.
- Implemented best practices for maintaining a clean and organized work environment.
- Followed standard operating procedures while performing tasks on the assembly line.
Skilled Laborer
SURGE
Bucyrus
02.2019 - 12.2020
- Operated Hi Lo forklift to transport materials across warehouse efficiently.
- Operated machinery to process and compact recyclables efficiently.
- Conducted regular inspections on equipment to ensure safe operation standards.
- Monitored equipment performance and reported maintenance needs promptly.
- Collaborated with team members to maintain organized warehouse layout.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Trained new staff on safety procedures and recycling protocols.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs quickly to provide timely assistance.
Machine Operator/Maintenance Technician
Challenge Manufacturing
Pontiac
08.2018 - 12.2019
- Operated machinery to manufacture automotive components, contributing to timely production schedules.
- Monitored production processes, ensuring adherence to safety and quality standards.
- Conducted routine maintenance on equipment to prevent downtime.
- Adjusted machine settings, optimizing operations for precision in production. to complete tasks accurately.
- Reported equipment malfunctions and assisted in troubleshooting issues promptly.
- Trained new operators on machinery operation and safety procedures.
- Collaborated with team members to streamline workflow and improve productivity.
- Inspected finished products for defects and ensured compliance with specifications.
- Maintain a clean and organized work area to promote safety and efficiency.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
- Monitor the feed and speed of machines during the machining process.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspect finished workpieces to ensure conformance with specifications.
Education
Associate of Applied Science - General Studies
Montcalm Community College
Sidney, MI01-2031
GED -
Grand Rapids Workforce
Grand Rapids, MI01-2015
Skills
- Landscape design
- Project management
- Equipment maintenance
- Quality assurance
- Inventory management
- Warehouse management
- Order processing
- Shipping and receiving
- Loading and unloading
- Order picking
- Staging and sorting
- Material inventory
- Materials transport
- Stock control
- Stock allocation
- Safety compliance
- Warehouse safety
- Troubleshooting skills
- Hands-on project execution
- Detail-oriented work
- Customer service
- Relationship building
- Negotiation
- Negotiation skills
- Business development
- Team leadership
- Strategic Decision-making
- Issue resolution
- Industry trend tracking
- Market analysis
- Consulting
- Budget control
- Process management
- Route management
- Assembly line experience
- Heavy industrial equipment
- Forklift operator certification
- Lifts up to [number] pounds
- Workplace cleanliness
- Shipping and receiving
- Equipment maintenance
- Material sourcing
- Hands-on project execution
- Problem resolution
- Time management
- Machine maintenance
- Welding techniques
- Preventive Maintenance
- Manual machining
- Teamwork and collaboration
- Equipment monitoring
- Machinery cleaning
- Basic math
- Operational control
- Good communication
- Electrical
- Production preparation
Timeline
Boat Detailer
skipper buds
04.2022 - 11.2022
Business Owner
precisely done
01.2022 - Current
Skilled Laborer
k and B CNC tool and machine
01.2020 - 10.2021
Skilled Laborer
SURGE
02.2019 - 12.2020
Machine Operator/Maintenance Technician
Challenge Manufacturing
08.2018 - 12.2019
Associate of Applied Science - General Studies
Montcalm Community College
GED -
Grand Rapids Workforce