Sarah Martinez
Oceanside,CA
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
11
11
years of professional experience
Work History
In Home Support Provider
State Of California, Department Of Social Services
01.2018 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Child Development Center Program Assistant
MCCS Camp Foster
03.2013 - 10.2015
- Observed children to recognize and maintain strong awareness of developmental progress.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
- Developed level-appropriate lessons and activities to support skill-building needs.
- Built and maintained strong parent and student relationships.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
Customer Service Associate
AAFES Exchange
11.2012 - 03.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - Human Biology
National University
La Jolla, CA03.2022
Skills
- Deliver Exceptional Care
- Supporting Daily Living Needs
- Scheduling Medical Appointments
- Independent Living
- Meal Planning and Preparation
- Maintain Case Files
- Foundational Knowledge
- Customer Relations
Accomplishments
Actively involved in a Southern California nonprofit organization called Right Hand Angels. As the Arch-Angel of Southern California, I am the CEOs assistant and I work directly with the disabled population and their families. The mission of the organization is to inspire hope in our disabled community with the integration of educational support, advocacy, and informative research while contributing to the health and well-being of our families.
Timeline
In Home Support Provider
State Of California, Department Of Social Services
01.2018 - Current
Child Development Center Program Assistant
MCCS Camp Foster
03.2013 - 10.2015
Customer Service Associate
AAFES Exchange
11.2012 - 03.2013
Associate of Science - Human Biology
National University
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