Sarah Martinez
El Paso,TX
Summary
- Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Seeking to maintain a part-time or full-time position that offers professional challenges utilizing interpersonal and problem-solving skills as well as excellent time management.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Maintained and operated espresso machines, blenders, coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Showcased strong problem-solving abilities when addressing customer concerns promptly while maintaining professionalism at all times.
- Accelerated order completion times by efficiently multitasking between brewing, steaming and serving various drinks simultaneously.
Customer Service Representative
The Outsource Connection - One Gas Company
01.2023 - 02.2023
- Received incoming calls and helped customers with gas related issues and emergencies.
- Used company's customer account system to update and verify information as well as schedule appointments in relation to gas services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Connected callers with appropriate professional or department.
Student Worker
Finance & Economics Dept At Texas State University
08.2021 - 10.2022
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Managed supplies, processed new orders and maintained inventory organization for team. Answered phone calls and routed callers to appropriate personnel.
- Completed production of exams and quizzes upon professor requests and orders as well as grading.
- Worked in team environment to maintain high levels of productivity.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
Student Worker
McCoy Advising At Texas State University
01.2021 - 05.2021
- Set up advisor meetings with students date, time and advisor preference while noting advisor availability.
- Collected and sorted files according to alphabetic order. Properly disposed out-of-date files using office machinery.
- Greeted incoming office visitors, answered questions and directed them to online advising information if needed.
- Offered quality clerical support to department personnel.
Education
Bachelor of Arts - Communication Studies
Texas State University
San Marcos, TX12.2022
Skills
- Stocking and Replenishing
- Food Preparation and Safety
- Customer Engagement
- Customer Service
- Beverage Preparation
- Microsoft Office
- Multi-Line Phone Proficiency
- Opening and closing duties
Timeline
Barista
Starbucks
08.2023 - Current
Customer Service Representative
The Outsource Connection - One Gas Company
01.2023 - 02.2023
Student Worker
Finance & Economics Dept At Texas State University
08.2021 - 10.2022
Student Worker
McCoy Advising At Texas State University
01.2021 - 05.2021
Bachelor of Arts - Communication Studies
Texas State University
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