Sarah Martinez-Rosalez
Summary
To become established with a company that indulges professional growth while providing challenging, yet rewarding, career opportunities that allow me to utilize my knowledge and skills.
Overview
17
17
years of professional experience
Work History
MSK Care Coordinator
Paradigm Corp
03.2022 - Current
- As the MSK Care Coordinator I work with 5 nurses to help create processes and best practices for Paradigms new Hero MSK product solutions
- I also oversee 40 injured workers and assist in all non-clinical tasks
- I schedule transportation and translation through OneCall, make sure all orders and scripts are authorized, follow up on retrieving medical records, and make sure all assessments are completed by injured workers in our patient engagement application
- I work closely with the IT team for UAT testing and helping build out more automated processes
Operations Director
FinDec Benefit Services
10.2014 - 06.2021
- I ran reports on our Citrix system and HubSpot CRM to ensure the team was preforming well, and make sure the company was exceeding client expectations.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall operational performance.
- Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
- Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
Front Desk Associate
In-Shape Health Club
01.2010 - 10.2014
- At In-Shape I was responsible for greeting members and cleaning the facility
- I would answer calls as well
- I also had moved into sales, where I had to sell memberships and reach out to prospects.
Cashier
Urban Fits
07.2007 - 01.2010
- I managed the retail clothing store
- I made sure the store was clean, calls were answered, and worked the register
- I would also take inventory, and let the owners know which items we needed restocked.
Education
Master's in Computer Science -
National University
La Jolla, CA08.2025
Bachelor's in Science of Management -
University of Phoenix
01.2023
Skills
- Have worked in EDDG, ARCH, ImageRight, Salesforce, TEAMS, Twistle, PensionPal, and Schwab Retirement Technologies (Citrix)
- Progress Monitoring
- Program Oversight
- Strategic Planning
- Organizational Skills
- Process Improvements
- Goal Setting
- Critical Thinking
- Employee Supervision
- Decision-Making
- Employee Training Program
- Teamwork and Collaboration
References
- Raquel Morris, 209-487-2959
- Paige Pugh, 630-453-1484
- Megan Maldonado, 925-698-5457
Timeline
MSK Care Coordinator
Paradigm Corp
03.2022 - Current
Operations Director
FinDec Benefit Services
10.2014 - 06.2021
Front Desk Associate
In-Shape Health Club
01.2010 - 10.2014
Cashier
Urban Fits
07.2007 - 01.2010
Master's in Computer Science -
National University
Bachelor's in Science of Management -
University of Phoenix
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