Sarah Mason
Cañon City,CO
Summary
Hardworking and Passionate job seeker with strong Relational Leadership skills. Eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Department Manager
New Horizons Thrift Store
Cañon City, CO
05.2019 - 10.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Supported staff with training, guidance and confident leadership.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Followed safety procedures and guidelines to maintain safe working environments.
Fruit Picker
Local Strawberry Patch
Williston, SC
01.2017 - 05.2019
- Picked and arranged fruit following specified instructions.
- Selected fruit to be harvested by studying size, shape, and color.
- Removed and discarded damaged fruits to improve harvest quality.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Packed 100% culled fruit to provide freshness and top quality products.
- Loaded and unloaded fruit boxes with care to maintain quality and condition.
Electrical Assistant General Contractor Assistant
Pro-Mar Construction
Williston, SC
01.2015 - 05.2019
- Assisted in renovations by removing refuse, performing light to heavy demolition and painting and installing sheetrock.
- Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
- Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
- Ordered and purchased building materials for site construction.
- Smoothed and sanded surfaces to remove ridges, caulking and glue, using Manual and Powered tools.
- Used Manual and Powered tools to shape and cut materials to specified measurements.
- Followed instructions from construction project managers and supervisors.
- Removed debris and waste from job sites.
- Unloaded and stored construction materials.
- Cleared work sites of hazardous items.
- Set up ladders and other access equipment.
- Assisted in construction of commercial and residential buildings.
- Performed demolition work on existing structures.
- Assisted in laying bricks and blocks.
- Erected scaffolding, frames and formwork.
- Operated heavy machinery on construction sites.
- Dismantled constructing scaffolding, bracing and other temporary structures for construction sites
- Helped complete system installations, digging trenches, and breaking up concrete.
- Used hand and power tools to cut, bend and shape wires.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Optimized work readiness with organized tools and spaces.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Connected wires to circuit breakers, transformers or other components.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Organized materials and tools in to maintain clean and neat work areas.
- Pulled wire through conduits and through holes in walls and floors.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Dismantled and reassembled electrical components as needed.
- Read blueprints and schematics and communicated details to electricians.
- Handled low-voltage and high-voltage wiring systems.
- Installed and tested fire alarms and smoke detectors in commercial and residential settings.
- Connected wires to circuit breakers and other electrical components.
- Gathered parts, supplies, and tools in preparation for each workday or new job.
- Connected electrical components and equipment.
- Mounted and installed cables, outlets, switches and other electrical components.
- Loaded and unloaded tools, materials and equipment from work trucks and storage containers.
- Followed safety procedures to maintain safe work environment.
- Cleaned and organized job sites before and after jobs to maintain safety and efficiency of work environment.
- Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
Cashier Team Lead
Miller's Bread Basket
Williston, SC
01.2014 - 05.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases and locate items.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Led cashiers and associates in providing thoughtful customer service.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Home Care Aide
Local Church
Williston, SC
01.2012 - 01.2015
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
No Degree -
Home Schooled
Williston, SCSkills
- Customer Service
- Team Supervision
- QA
- Relationship Building and Management
- Motivational Leadership
- Materials Handling
- Heavy Lifting
- Physical Labor
- Forklift Operation
- Friendly and Positive
- Store Opening and Closing
- Point-Of-Sale System Operation
Timeline
Department Manager
New Horizons Thrift Store
05.2019 - 10.2023
Fruit Picker
Local Strawberry Patch
01.2017 - 05.2019
Electrical Assistant General Contractor Assistant
Pro-Mar Construction
01.2015 - 05.2019
Cashier Team Lead
Miller's Bread Basket
01.2014 - 05.2019
Home Care Aide
Local Church
01.2012 - 01.2015
No Degree -
Home Schooled
Similar Profiles
VERONICA HERSHBERGERVERONICA HERSHBERGER
Cashier at New Horizons Thrift StoreCashier at New Horizons Thrift Store
Ava Swenson-TorresAva Swenson-Torres
Sales Associate at New Horizons Thrift StoreSales Associate at New Horizons Thrift Store
Katrina SwartzentruberKatrina Swartzentruber
Fundraising Supervisor at New Horizons MinistriesFundraising Supervisor at New Horizons Ministries