Sarah Mattingly
Spokan,WA
Summary
Organized and dedicated Dental Receptionist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Dental Office Receptionist
Kidd's Place
01.2023 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
Barista
Urban Blends
01.2013 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with customers.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Dental Office Receptionist
Children's Choice Pediatric Dentistry
02.2018 - 12.2022
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Optimized front desk operations by handling incoming calls professionally, directing inquiries to appropriate staff members as needed.
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
Dental Office Receptionist
All About Smiles Dentistry
08.2017 - 02.2018
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Optimized front desk operations by handling incoming calls professionally, directing inquiries to appropriate staff members as needed.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
Hotel General Manager
FairBridge Inn Express
01.2007 - 07.2017
- Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
- Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
- Fostered a positive work environment by promoting teamwork, open communication, and continuous employee development opportunities.
Skills
- Customer Service
- Professionalism
- Attention to Detail
- Multitasking Abilities
- Task Prioritization
- Teamwork and Collaboration
- Telephone Etiquette
Timeline
Dental Office Receptionist
Kidd's Place
01.2023 - Current
Dental Office Receptionist
Children's Choice Pediatric Dentistry
02.2018 - 12.2022
Dental Office Receptionist
All About Smiles Dentistry
08.2017 - 02.2018
Barista
Urban Blends
01.2013 - Current
Hotel General Manager
FairBridge Inn Express
01.2007 - 07.2017
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