Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Maywalt

Memphis,NY

Summary

Focused Receptionist with 1.5 years of hands-on experience answering phone calls, scheduling appointments and directing guests. I also have about 12 more years with answering phones in the restaurant business doing reservations and making room for larger parties.

Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues.

Committed to contributing to company growth. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Brings polished speaking voice and professional demeanor. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I have learned a lot from working the front desk at EPC but a lot of my personable skills have come from working in restaurants since I was 15. I am a hard worker and I tend to pick thisng up quickly when tought.

Overview

4
4
years of professional experience

Work History

Receptionist

Endoscopic Procedure Center
Camillus, NY
07.2022 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Coordinated pick-up and delivery of express mail services.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Assisted with special projects assigned by management when required.
  • Greeted visitors and provided them with assistance.

Server

Tullys Good Times
Syracuse, NY
02.2023 - 12.2023
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Filled condiments and napkin containers during slack periods.
  • Responded to ad hoc cleaning duties at end of shift.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Presented menus and answered questions regarding items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Stocked service areas with supplies during slow periods.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Served food and beverages to patrons and confirmed complete orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stayed informed about daily specials, new menu items, promotions.
  • Set up tables in between patrons to reduce wait times.

Shipping Clerk

Baxter
Skaneateles Falls, NY
09.2019 - 07.2022
  • Utilized a scanner to track inventory and shipments.
  • Wrapped products in protective packaging materials as needed.
  • Ensured compliance with safety regulations while operating machinery such as forklifts or hand trucks in the warehouse area.
  • Obtained required documentation to process shipments and support movement.
  • Performed quality checks on outgoing shipments.
  • Weighed mail to determine correct postage.
  • Organized warehouse shelves by item number.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Inspected, labeled and packed items for shipment according to company standards.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Compared and verified identifying information of outgoing shipments.
  • Monitored stock levels regularly to ensure sufficient supplies were available for packing purposes.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Maintained an organized and clean work environment at all times.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Verified accuracy of packing lists against customer orders.

Education

Some College (No Degree) - Early Childhood Education

SUNY Oswego
Oswego, NY

Skills

  • Data Entry
  • Travel Coordination
  • Scheduling
  • File Management
  • Calendar Management
  • Mail Distribution
  • Multi-Line Telephone Systems
  • Mail Handling
  • Multitasking and Prioritization
  • Recordkeeping and Bookkeeping
  • Professional Demeanor
  • Documentation and Reporting
  • Schedule Management
  • Time Management
  • Scheduling Appointments
  • Positive and Professional
  • Organization Skills

Timeline

Server

Tullys Good Times
02.2023 - 12.2023

Receptionist

Endoscopic Procedure Center
07.2022 - Current

Shipping Clerk

Baxter
09.2019 - 07.2022

Some College (No Degree) - Early Childhood Education

SUNY Oswego
Sarah Maywalt