Sarah M. Breland
Estill,SC
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
Work History
Manager
KCT Supply Company LLC
Furman, USA
04.2021 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Handled cash register transactions accurately while providing excellent customer service.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Established weekly and monthly goals for sales staff to achieve desired results.
Clerk
KCT Supply
Furman, USA
03.2018 - 03.2021
- Provided accurate change when applicable.
- Explained store policies regarding returns or exchanges to customers politely and professionally.
- Stocked shelves with merchandise according to company guidelines while maintaining neatness and cleanliness standards.
- Resolved customer complaints or directed them to management for resolution.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
- Balanced cash drawer at the end of each shift by counting total deposits and withdrawals.
Farm Manager
AC Breland Farms
Estill, USA
02.2014 - 02.2018
- Organized the purchase of supplies such as fertilizer, seed, feed, and other necessary items.
- Developed and implemented a crop rotation plan to optimize soil fertility and yield.
- Monitored weather conditions to determine when to irrigate crops or apply pesticides.
- Managed budgets and tracked expenses related to labor costs, production costs, fuel costs and more.
- Kept detailed records of all crops and production
- Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
Tax Clerk
Hampton County Assessors Office
Hampton, USA
08.2013 - 06.2014
- Legal Residence application processor
- Prepared and maintained tax documents for filing purposes.
- Resolved customer inquiries regarding taxation policies and procedures.
- Researched complex tax issues using relevant laws and regulations.
- Generated reports detailing changes in taxpayer accounts over a specified period of time.
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
Part-Time Office Clerk
Morrison Forestry & Real Estate
Estill, USA
01.2009 - 08.2013
- Answered phone calls and directed them to the appropriate personnel.
- Provided administrative support for staff members.
- Generated reports using database software programs.
- Inputted data into spreadsheets for tracking purposes.
- Updated customer contact information in the system database.
- Prepared documents such as letters, memos, agendas.
- Processed incoming and outgoing mail daily.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Maintained filing systems and categorized documents according to established procedures.
Education
Some college -
USCB
Bluffton, SC05.2012
High School Diploma -
Patrick Henry Academy
Estill, SC05.2011
Skills
- Organized
- Detail-oriented
- Collaborative
- Computer skills
- Electronics skills
- Eager to learn
- Willingness to undergo training
- Great personality
- Bookkeeping
- File Maintenance
- Meeting Coordination
- Customer Satisfaction
- Filing systems
- Supply tracking
- Mail handling
- Verbal and writing communication
- Schedule and calendar management
Timeline
Manager
KCT Supply Company LLC
04.2021 - Current
Clerk
KCT Supply
03.2018 - 03.2021
Farm Manager
AC Breland Farms
02.2014 - 02.2018
Tax Clerk
Hampton County Assessors Office
08.2013 - 06.2014
Part-Time Office Clerk
Morrison Forestry & Real Estate
01.2009 - 08.2013
Some college -
USCB
High School Diploma -
Patrick Henry Academy
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