Sarah McCarter
Houston,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
McFreight Logistics
Houston, TX
01.2023 - 02.2024
- Managed database systems containing customer contact information.
- Facilitated communication between different departments within the organization.
- Developed and maintained filing systems for confidential documents and records.
- Scheduled appointments between clients and customers and internal staff members.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Business Office Coordinator
The Harris Center For Mental Health And IDD
Houston, TX
10.2014 - 08.2023
- Answered customer inquiries regarding billing issues and payment arrangements.
- Assisted in preparing financial statements and reports for management review.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Specialized Foster Parent
Arrow Child & Family Ministries
Sugarland, TX
02.2020 - 04.2023
- Utilized problem solving techniques when addressing challenging behaviors exhibited by the youth.
- Participated in meetings with other professionals involved in the case such as lawyers, judges and therapists.
- Encouraged involvement in extracurricular activities that promoted learning, creativity, self-expression, teamwork and leadership.
- Maintained open communication with social workers and caseworkers to ensure best outcomes for foster child.
- Monitored progress of each foster child in order to identify areas of improvement or concern.
- Cultivated meaningful relationships with foster children by providing emotional support during times of crisis or transition.
- Facilitated visits between foster children and birth families when appropriate.
Home Health Aide
Excel Home Care
Houston, TX
05.2010 - 06.2014
- Provided companionship and monitored health condition of clients.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Education
High School Diploma -
Kashmere High School
Houston, TX05-1981
Some College (No Degree) - Business Administration
University of Phoenix
Houston, TXSkills
- Data Entry
- Filing
- Office Administration
- Invoice Processing
- Scheduling
- Microsoft Outlook
- File Organization
- Records Management
- Verbal Communication
- Time Management
Timeline
Administrative Assistant
McFreight Logistics
01.2023 - 02.2024
Specialized Foster Parent
Arrow Child & Family Ministries
02.2020 - 04.2023
Business Office Coordinator
The Harris Center For Mental Health And IDD
10.2014 - 08.2023
Home Health Aide
Excel Home Care
05.2010 - 06.2014
High School Diploma -
Kashmere High School
Some College (No Degree) - Business Administration
University of Phoenix
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